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Marriott Frenchman's Reef & Morning Star Beach Resort

4.0 of 5
5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
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2,312 reviews from our community

Traveller rating
    681
    801
    404
    257
    169
See reviews for
Families
455
 
Couples
1045
 
Solo
39
 
Business
146
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ambler, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

I just can't say enough about this resort. It might be the best vacation experience I have ever had. We arrived around 8am as we took a short hop from San Juan. Our room was ready! Our check in was prompt and quite welcoming. Room was very spacious and clean. In fact, this hotel is spotless. We had a fabulous... More

Was this review helpful? Yes 1
Fairmont, West Virginia
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

cannot understand how a lovely spot like this has "no chef" and "no pastry chef" we had an all inclusive to the tune of $6,000. (did not include air) and we basically ate fried chicken fingers and wraps. Drinks and bar service was great, but the menus were a real laugh. No fillets, no lobster, no lamb, no wonderful desserts,... More

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Atlanta, Georgia, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 20 May 2013 NEW

Beautiful property with beautiful views. As soon as you walk in you feel relaxed. This gem is off the beaten path, but close enough to Downtown Charlotte Amalie if you want to venture out for a night on the town. The room had a bright, Caribbean color scheme that whispered 'Tropical Paradise'. I wandered about and was able to sit... More

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See 2 more reviews by Stephanie D for Charlotte Amalie
Seminole, Florida
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Here's the scoop..After reading the reviews,I was very hesitant to go,even with my free room..My wife and I stayed 5/7-5/12..If you want to miss the crowds..Come after carnival..No cruise ships all week..Our room was Main building 1132...My son in law & bride were on the 7th fl.Their room had a 5x12 patio and views of the air conditioners on the... More

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See 2 more reviews by bugman33772 for Charlotte Amalie
Morristown, New Jersey
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

This was by far the best way to start celebrations for my 30th birth day! This hotel was AMAZING! The extra money spent on the hotel room for my 5day vacation with my boyfriend was well worth it. Hotel staff was super friendly (Nora from informations, was very knowledgeable of the area, events and places to go to- she even... More

Was this review helpful? Yes 1
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
21 May 2013

After reading your title, I knew I would enjoy your review! Thank you for spending your birthday with us! We appreciate the many compliments (and suggestions). I am happy to hear you found your room and our towels to be clean to your satisfaction and felt everything needed for a great vacation was here on property! On behalf of our... More

houston, texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Check in went smooth, however, the first room we were given was a handicap room and it would have been OK but I wasn't happyy with the bathroom. They moved us to the SeaCliff Tower and the room had a terrible odor so we were moved back to the Ocean Tower on the 6th floor and the room was perfect.... More

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Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
21 May 2013

Thank you for your outstanding 5-star recommendation! I am pleased to hear you were able to be assigned to a room you felt was perfect! We have many choices of room style and location and we like to think we offer something for everyone. Also appreciated are your compliments of our infinity pool and bar. We hope you get the... More

Augusta, Georgia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

An excellent place to sleep when in St Thomas. As a single traveller on business, I felt extremely safe and experienced a very peaceful night's rest at the Marriott. Although check in can be an lengthy process, and many times the rooms are not ready prior to 4pm, the front desk staff is courteous, gives you a pager and asks... More

Was this review helpful? Yes 1
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
21 May 2013

Thank you for letting us know you felt safe and accommodated as our guest. We know that when traveling on business, it’s important to choose a hotel that offers all the amenities you need, while providing comfort at every turn. We’re glad you chose to stay at Frenchman’s Reef and enjoyed our renovations, warm service, beds and view. The best... More

Morristown, New Jersey
Top Contributor
75 reviews 75 reviews
5 hotel reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

St Thomas was my first taste of the Caribbean and boy was it the BEST! Frenchman's Reef is a gorgeous hotel and timeshare diamond on the cliff. There's nothing they don't have to make your stay fabulous. Their onsite restaurants are pricey compared to off-site ones, but the food was good. Our room was to die for as were the... More

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See 2 more reviews by Regina D for Charlotte Amalie
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
21 May 2013

Thank you for sharing the photos from your stay with us! It’s a real honor to hear your first Caribbean trip was a success from start to finish! More

Boston, MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

After reading the reviews for a month or two prior to our trip, we were prepared for almost anything, good and bad. We had a wonderful time, none of the "bad" happened during our trip and we will definitely return to Frenchmen's Reef. Our room was exactly what we had booked, a harborside waterview with a comfortable king bed, a... More

Was this review helpful? Yes 1
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
21 May 2013

We are delighted to hear your expectations of Frenchman’s Reef and Morning Star Beach Resort were not only met, but exceeded! We’re glad you made it back and found your room, our service team, the famous views and restaurants satisfied you! More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

I chose the Marriot Frenchman's Reef & Morning Star Resort to celebrate 4 years with my other half, and to finally pop the question. The resort is beautiful, and very well kept. We found service to be rather drastic. It was either great or terrible. Though more on the great side. Meals are quite pricey as is the case on... More

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Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
21 May 2013

Congratulations on your proposal and upcoming marriage! Thank you for highlighting the particulars about your stay which were most memorable for you as well as the cool photos. We look forward to providing another wonderful hospitality experience in the near future. If you are considering St. Thomas for a destination wedding, we do offer some great packages! If we can... More

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Hotel Summarization (Beta)

What travellers say

  • Very nice(85)
  • CoCo Joe(80)
  • Main hotel(41)
  • ST THOMAS(39)
  • Sunset grill(33)
  • Cruise ship(31)
  • Room service(20)
  • Hot tub(19)
  • Negative reviews(19)
  • Friendly and helpful(14)

Additional Information about Marriott Frenchman's Reef & Morning Star Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Phone Number:
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Charlotte Amalie
#1 Romantic Hotels in Charlotte Amalie
#2 Top resorts Hotels in Charlotte Amalie
#2 Luxury Hotels in Charlotte Amalie
#2 Family Hotels in Charlotte Amalie
Price range (per night): INR11,752 - 32,002
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Frenchman's Reef Resort has just completed a $48 Million Dollar Renovation, and is now open and all new and refreshed. Now featuring clean crisp new guest rooms, with flat screen TVs. All new resort experience featuring a new resort infinity pool, children's splash zone, adult infinity pool and bar; and private spa pool. Our all new Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private pool spa with cabanas. Aqua Terra is our new restuarant at Frenchman's Reef which features spectaular views of the harbor. Come visit us at Marriott Frenchman's Reef and Morning Star Beach Resort; and discover the most luxurious stay in the US Vigin Islands. ... more   less 
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Also Known As:
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Frenchman`s Reef & Morning Star Beach Hotel
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Marriott Frenchman's Reef & Morning Star Beach Resort St. Thomas/Charlotte Amalie

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