From the minute we got here Kash ? The bellman was the best, our room was clean and neat very comfortable bed great bathroom, shower and tub. Great view of entire complex from e building, snorkling was awesom to the right all he way over to the next beach saw rays tons of blue tangs parrot fish and lots of... More

We spent our honeymoon at the Ritz Carlton and had an overall wonderful time. The service was fantastic, the property was beautiful and we were so relaxed and happy while we were there. However, there were a few things that stuck out in my mind as not so great. I'll start with the not so great. The mosquitos on certain... More

Beautiful hotel, we stayed at the club level because we knew this place is isolated and far, it is a hassle to get to the closest town Red Hook which is not even worth the trip to this town, not impressed with Red Hook it felt unsafe, most locals are rude and not friendly, relaxing stay, nice beach perfect for... More

Ritz, your St. Thomas property has a lot of work to do before I can recommend staying here. The workout facility overlooks the employees break area/facility and dumpsters (granted the ocean is just beyond that, but still). Can watching the employees smoke on their breaks be avoided? I don't know, but I wish they would re-think that. There were two... More

Visited the hotel this past April for 5 days. The property is absolutely beautiful and the view is spectacular. The rooms are also very clean and spacious. The two major flaws we found: the staff talks a good game but they aren't there when you need them. We called twice to request someone to help us with our luggage. The... More

We went on a family trip with our two daughters, 3 and 6 to St.Thomas. We booked a JetBlue getaways package about a month or two before and a week after booking they came out with a deal that offered a $250 resort credit. Neither JB or Ritz would honor that credit since it wasn't available when we booked our... More

I felt that this was necessary to write, due to the lack of positive reviews throughout the internet. The rooms were amazing. Service was impeccable. Yes, the food was expensive, but it's the Ritz Carlton, it's not a Hyatt Regency. The staff was ridiculously helpful. We rented a cabana on the beach, even though our server had a built in... More

Ritz property is beautiful what with views, beach and plants no body should not love it. Just keep in mind you do a lot of walking from anywhere on property, but you can call for golf cart pick up. Food is very expensive, but then again we are talking Ritz and Caribbean folks. Did have issue with husbands food allergies... More

Rooms could have been cleaner. Found a cut piece of dark hair on back side of bathroom rug. I am a blonde! Carpet and chair were both full of stains. Very peaceful and relaxing atmosphere. Provided ice cold water containers with your choice offer lemon or lime at pool and in lobby. Food was expensive but absolutely delicious! Cabs to... More