Was a pleasure it is to stay in a hotel where staff have obviously been trained in customer service, it is a credit to the organisations training program. You only have to step outside the hotel to see just how effective the training has been. I have stayed in this hotel twice and would have no hesitation in staying there... More

After 3 weeks traveling the Caribbean with an uncaring and terrible service I found a little piece of heaven in the middle of my business trip. Bed wonderful,clean, great food 24 hrs snack bar, too bad it was only one night. I am a mother of a 2 year. Old, and have been traveling 2 a lot and particularly I... More

I've stayed at numerous Marriotts in the Caribbean and Central/South America, and this one is just my favourite! The staff is the best I've ever come across, warm, welcoming and always ready to help you with recommendations or solving practical issues. Extremely well trained and they seem to enjoy what they are doing. The Centro Cafe and the whole lobby/lounge... More

I found this Courtyard hotel to be very good. The room was clean, the bed was comfortable, and all the staff I interacted with were very friendly. Vernessa at the check in desk was very helpful in recommending a couple of places for us to eat. We chose her recommedation of Texas de Brazil, which was next door at the... More

Brilliant staff. Everyone without exception was polite, helpful and obliging. Must be good management! Not perfect for airport ( chosen due to flight connections) but perfectly adequate, large rooms, a little dated, but all works!

I just wanted everyone to know that I had a wonderful visit for my week long stay in Port of Spain. The entire staff was excellent, food and beverage, loss prevention, security, housekeeping and of course the front desk and general manager. It is right beside Movietown so you can eat and shop a little. I stay at a lot... More

I visited this hotel with my family as well as in the company of another family on the weekend of April 6th 2013, the experience left us with more questions than answers! In the first instance, the check in process was lengthly as well as the embarrassing fact that upon check in I was told that I would have to... More

My husband and I stopped over in Trinidad for one night on our way back from Jamaica. We decided to stay at the Courtyard this time. We arrived late (around 11pm) and we were greeted by a warm and welcoming April. Her smile was just contagious! She quickly got us checked in. The next morning we had breakfast, which was... More

The staff at this hotel are great, v friendly and helpful and the rooms are clean and comfortable. I book this hotel because of it's location, but i would choose another if i could because of the weird room service policy. They won't deliver the food up to your room - you have to go and collect it (which is... More