A contender for the worst hotel ever. I went to Trinidad for Carnival and stayed at this hotel because it was the only place where I could get a room during Carnival at short notice. Thankfully I wasn't there for the accommodation and I brought my sense of humour with me. I didn't expect it to be great but I... More

Well, I stayed here for Carnival. It was my first time in Trinidad. I shared a room with a friend of mine. The sliding glass door did not lock, good thing we were up so high because the area is not the best of areas (pretty much all of Trinidad is not a good area). The rooms were very dated.... More

l my experience there was mortifying. The shower curtains were moldy even after a requested that it be changed, unfortunately its was washed by the house keeper who made my breakfast how efficient. Secondly, If I am paying for breakfast in my package then I was suppose to have options in my breakfast menu instead of the routine toast and... More

My husband and i wanted to 'get away' for a weekend about a year or so and guess where we stayed.......yup! When we got there which was around 7pm the room was not ready. Never got our room until about 9. The room was mirky and smelt old. The lobby smelt old, the dining area smelt old...just about everything smelt... More

Rooms dirty never a cook on duty for dinner bathrooms dirty over priced poor customer service More

Dirty Bathrooms, with "cream colored towels" that are supposed to be white. Air con that cannot come off, water in rooms intermittent, (overheard the security guard tell one guest that she can go into the pool to bathe until the water returns). overpriced for next to nothing service. Breakfast was ok.. I will never ever stay there again. Definitely a... More

Spent one night in this over-priced hotel. Complaints included fact that room was filthy, with toe-nail clippings and stubbed out cigarette on the carpet. Complaints to the staff behind the reception were met by utter indifference. Next day we checked into the Kapok where we received a warm welcome, and had great room and much better breakfast for only about... More

We arrived after a 5 hour flight from New York at 8am in the morning and were allowed too check in despite the fact that check in was 1pm. The front desk staff was friendly and the lobby was attractive, We were given a king size room with a patio. It was spacious and had a refrigerator. At first glance... More

My vehicle was vandalized windows smashed and valuables stolen while attending an event at the Hotel. There was no Hotel Security on the compound and hotel management did nothing to assist me at the time. What was worst was another vehicle was stolen out of the hotel car park the same afternoon prior to my incident and no security was... More