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All 8 Isla de Vieques hotels »

W Retreat & Spa Vieques

4.5 of 5
State Road 200 Km 3.2 - HC1 | Box 9368, 0000765, Puerto Rico
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4.0 of 5 stars 351 Reviews
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351 reviews from our community

What travellers say about this hotel
  • Pool area(19)
  • Resort fee(17)
  • Bio Bay(16)
  • San Juan(15)
  • Next course(14)
  • Bio bay tour(13)
  • Living room(13)
  • Alain Ducasse(12)
  • Car rental(11)
  • Private beach(11)
Traveller rating
    180
    91
    45
    25
    10
Only show reviews for Family (39) | Couples (220) | Business (12)
Date Rating
sammybite
home
Reviewer
3 reviews
8 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW

I just returned from the W where I celebrated my 40th birthday with my husband. Having read all the reviews prior to our trip, I was very nervous about our time there and questioned whether we had chosen the right place. I truly wanted the "retreat" experience and the W delivered on all fronts. The rooms were beautifully decorated in... More

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Bridgetsj
New York, New York, United States
1 review
5 of 5 stars Reviewed 14 February 2012 NEW

We have stayed at some wonderful resorts throughout the Caribbean but the W was superlative! The property is absolutely gorgeous with beautiful plantings of grasses, etc. The staff was warm, friendly and extemely helpful - no "attitude" on this team. Food was delicious! (Note, we were told that the relationship with Alain Ducasse, the famous chef who created the menu,... More

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Matthew H
New York City, New York
2 reviews
5 of 5 stars Reviewed 13 February 2012 NEW

This resort was filled with some truly wonderful people--both employees and guests. The pool area is gorgeous and it's easy to lose an entire day of a vacation just lounging around. Prices are comparable to New York City prices, so it wasn't a shock for me like it is for some. The staff are all knowledgeable about the area, and... More

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NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012

Hello, We’re happy to hear you had a great time with us, and we’re excited to welcome you back again! Warmest, Nikolai W Vieques More

cha630
San Francisco, California
Contributor
14 reviews
81 helpful votes
3 of 5 stars Reviewed 12 February 2012 NEW

I am a huge fan of the W brand (only having experienced it in large cities) and went to Vieques mainly to have a W resort experience. First the positives - our room was spacious and nice (although a bit more eclectic than I would expect of the W). The lobby was also beautiful, and a nice place to lounge... More

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NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012

Hello, Thanks for sharing your feedback here on Trip Advisor. We’re very sorry to hear we didn’t live up to your expectations. We do pride ourselves on our Whatever/Whenever service promise, so we are very disappointed/concerned to hear this was not the experience you encountered. We’ve shared this feedback with our management teams and will incorporate this into our staff... More

Frederica84
Canada
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW

We went to the W vieques last summer and I must say we had a great experience there. Our room was very spacious and clean, and we had a nice balcony with a view directly on the ocean. The bed was very comfortable ( as in every W we've been at) The beaches are on the small side, but we... More

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NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012

Hello, Thanks for sharing your feedback here on Trip Advisor. We’re happy to hear you enjoyed Vieques, and we apologize for the minor service issues you experienced. We hope you’ll visit us again in the future. Warmest, Nikolai W Vieques More

jenniferam
Somerville, Massachusetts
Reviewer
5 reviews
4 of 5 stars Reviewed 12 February 2012 NEW

I went to the W hotel & resort on Vieques for my honeymoon in Dec 2010. It was a great place to stay. The biggest disappointments for us were some less than stellar weather, and the fact that it was at the end of our trip, and we didn't spend as much time enjoying the hotel. The great things? The... More

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NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012

Hello, So sorry to hear the weather didn’t cooperate with your trip, but that just gives you a reason to visit us again. We’re happy to hear you enjoyed the hotel, and we’d love to see you in Vieques again. Warmest, Nikolai W Vieques More

passionatetraveler20
Portland, Oregon
Contributor
14 reviews
2 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW

I had no idea that I would find a great resort on an island that the US Navy had been using for target practice. As I learned the navy only used part of the island while the locals endured the shelling and bombing until it was halted some years ago. (The clearnup of the shells and bombs is still underway,... More

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NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012

Hello, Thanks for sharing you feedback here on Trip Advisor. We’re happy to hear we surprised you and that you loved Vieques. Come back and visit us again!! Warmest, Nikolai W Vieques More

fififa
New York City, New York
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 10 February 2012 NEW

We spent 3 nights there in January and loved the beautiful pool, the quiet private beach on the resort. The staff were extremely friendly and helpful. The food at the restaurant at W were surprisingly fresh and delicious. I look forward to returning there for a longer stay in the future! More

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NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012

Hello, Thanks for the kind feedback. We’re excited to welcome you back for a longer stay as well! Warmest, Nikolai W Vieques More

dctrdes
lewisburg, wv
2 reviews
3 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW
3
people found this review helpful

This is a beautiful hotel. The new chef is wonderful. The service is varied. The concierge, kevin is worth the visit. The lovely breakfast on the front deck was complimented by the wonderful waiter Angel. More

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NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012

Hello, Thanks for the lovely feedback, we’ll be sure to share this with Kevin, Angel, and Chef Lamberto. We hope to see you again soon! Warmest, Nikolai W Vieques More

nycreba
New York, New York
Contributor
16 reviews
30 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW

I make an annual trip to Puerto Rico and consider it one of the most beautiful travel destinations in the Caribbean with the added bonus of being easily accessible from the US (no passport! same currency!). Last year we went to Culebra, and this year we tried Vieques. We stayed at the W on the recommendations of friends who had... More

Was this review helpful? Yes
NikoMN, Public Relations Manager at W Retreat & Spa Vieques, responded to this review
14 February 2012

Hello, Thank you for taking the time to share your thoughts here on Trip Advisor. We appreciate the feedback and have shared your comments with our management team. Warmest, Nikolai W Vieques More

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