My wife and I stayed here for 3 nights. I will say that I had earned some free night certificates from a company I sell for, so we didn't actually have to pay... That said, I wouldn't hesitate to come here. The staff is very pleasant and the beach is quite nice. If I were to nitpick, the rooms are... More

I am an owner at Hacienda Del Mar but had not been back in at least 4 years. As the previous reviewer stated it was disappointing to see the river pool and restaurants at the old Cerromar closed but it did not impact the wonderful time I enjoyed. Check in was effortless and the front desk staff very accomodating in... More

We are owners at Hacienda Del Mar but have not been back for 6 years. We came to "scout things out" for our annual family vacation. There was some concern because of the negative reviews. It is sad to see the big green fence and the absence of the river pool, slides, grottos, etc. but we had a wonderful time.... More

We just returned home from our first trip to Puerto Rico and the Hyatt in Dorado. After reading some of the previous reviews, we were a bit apprehensive about the rooms and cleanliness. We were very pleasantly surprised by pretty much everything! The unit was spacious and very clean; well-appointed. The grounds were immaculate and the staff was always busy... More

I recently traveled to Puerto Rico and stayed at the Hyatt Hacienda Del Mar with a group of 4 girls in our 20s. I was nervous at first because of all the bad reviews I had read. We ended up arriving late at night because we missed our flight, and then lost our luggage on top of that. The staff... More

I traded a timeshare for the week that I stayed at the Hyatt in Dorado Puerto Rico. In order to enjoy the area you must have a car. I had a one bedroom unit to trade-in, instead I got a lockoff two bedroom unit which it was a nice touch because we traveled with a couple and this added the... More

We just returned from a 7 day stay at the Hyatt Hacienda Del Mar. We traded our timeshare through Interval International. From reading some of the previous reviews, I was a little worried. But I have to say the hotel was great and the staff was wonderful. We arrived four hours prior to check in. The staff kept our luggage... More

We were at the Hyatt from Aug 13 to 20, 2011. This is our third stay at this hotel. We rented a two bedroom for my husband, my 2 sons (20 & 15) , my nephew (16) and me. We all had a really good time. Beach and pool during the day and relaxing nights in the game room or... More

We bought a time share at HDM back in 2004. The hotel next door was open and the place was alive. Now the closed hotel and river pool is a big eyesore. The beach & pool are great but I cannot say the same for the hot tubs( cool water or too hot). On the second day of our stay,... More