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Cervantes


Hotel class 3.0 of 5
Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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Reviews you can trust

66% Recommend
3.5 of 5 stars 21 reviews
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5 of 5 stars
Little Rock, AR
21 Jun 2009 | Trip type: Couples

My friend and I took a cruise leaving from San Juan. We flew in the day before and spent the night in Old San Juan. The Cervantes is probably the best kept secret in Old San Juan. It is a charming boutique hotel, recently renovated, only two blocks away from the cruise pier. The rooms are small but clean and... more

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4 of 5 stars
Austin
23 Mar 2009 | Trip type: Couples
3/3 found this review helpful

The Cervantes, a "Conde Nast" hotel, is located on one of the main arteries into Old San Juan, Puerto Rico. My fiance and I checked into the Cervantes after checking into a beach-area Conde Nast hotel in Isla Verde, Puerto Rico. Once we drove into Old San Juan, we were certain that the beach-and-casino scene of Isla Verde would not... more

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2 of 5 stars
Florida
11 Mar 2009 | Trip type: Family
0/1 found this review helpful

After travelling around Puerto Rico for a week, we (my husband and I, our 5 month old baby, and her grandmothers) booked our last two nights in Puerto Rico at the Cervantes. We all slept horribly due to the noise from the street below. Dogs barking, car alarms, people shouting, garbage trucks beeping ALL NIGHT LONG. We explained the situation... more

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3 of 5 stars
Newberg, Oregon
1 Jan 2009 | Trip type: Couples
1/1 found this review helpful

We stayed for one night at the Cervantes before getting on a cruise with Royal Caribbean. We wanted to stay in old town so we could walk around the city before getting on board. The Cervantes seemed reasonably priced. We arrived late at night (after midnight). The staff was very friendly and helpful even at that late hour. The person... more

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5 of 5 stars
Cincinnati, OH
22 Dec 2008 | Trip type: Couples
2/2 found this review helpful

We had a great one stay at Cervantes. Old world charm. Free continental breakfast was delivered to our room very timely. The staff was friendly and attentive. Riding the elevator down in the morning, I asked the other couple (whom we did not know) "how was your room?" They had been there for 2-3 nights and gave us the thumbs... more

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2 of 5 stars
ladyarm
15 Jun 2008
1/1 found this review helpful

We were very excited to stay in this hotel given some of the reviews and awards they hotel has received. However, we were really disappointed with our stay. The room had a beautiful decore however, it was dark and damp. The only natural light was covered by fabric so you had to open the doors to get some light. The... more

Management response from
TheCervantes, General Manager

I would like to apologize to this guest for the poor experience that they reported at The Cervantes. While we are never happy to receive a bad report, we would like to assure any future guests that the owner of The Cervantes is very responsive to guest comments and is always working to improve the hotel. Shortly after this review...

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5 of 5 stars
Florida
21 Mar 2008
1/1 found this review helpful

We stayed in old San Juan for two days by choice. I had grown up in Puerto Rico fifty years ago, and remembered old San juan as a crumbling ruin. Yet I was delighted with the hotel and the city. The hotel was charming, the staff attentive and pleasant, the breakfast wonderful. My only regret is that I never had... more

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5 of 5 stars
NY & FL
15 Mar 2008 | Trip type: Couples

We were scheduled to arrive around noon on cxmas day but because of bad weather in the north east coast we end up arriving at midnight. We called to let them know and soon as we got in the staff was perfect, friendly, professional, and understanding. Because it was cxmas night everything in the city was closed early, even the... more

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5 of 5 stars
Twinsburg
11 Mar 2008 | Trip type: Family

We searched for a small quaint hotel near the water. The Cervantes certainly fitted the description. Sometimes searching and choosing a hotel is a shot in the dark but this experience was absolute bliss. Hotel was small just as we liked. The restaurant had a small menu, but GREAT FOOD and a continental breakfast was served daily. My husband, who... more

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4 of 5 stars
Easton, Maryland
7 Mar 2008
1/1 found this review helpful

My wife and I stayed at Cervantes for four days and had an excellent experience. The decor in this small boutique hotel is unique. It is the work of an outstanding Puerto Rican designer, and although I don't generally like contemporary style, this motif is done so well that anyone would be impressed. We stayed in a junior suite, which... more

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Cervantes Also Known As

  • Cervantes Hotel San Juan
  • Cervantes San Juan
Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico