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BEST WESTERN San Juan Airport Hotel

Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
Hotel amenities
Ranked #34 of 45 hotels in San Juan
3.0 of 5 stars 155 Reviews
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155 reviews from our community

What travellers say about this hotel
  • American Airlines(7)
  • Rooms are small(5)
  • Very convenient(4)
  • Early morning flight(4)
  • Flat screen TV(4)
  • Continental breakfast(4)
  • Business center(3)
  • Cab ride(3)
  • Cold cereal(3)
Traveller rating
    11
    45
    46
    24
    29
Only show reviews for Family (33) | Couples (63) | Business (16)
Date Rating
Davetheprotraveler
2 reviews
4 of 5 stars Reviewed 12 February 2012 NEW

As soon as I landed in PR, all I wanted to do is get to my room, unpack, and relax. Well, that's exactly what I was able to do thanks to the wonderfully group of people the Best Western has. It's located at the airport, has great rooms, and for the value, you can't beat it. Enjoy!!! More

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OnTheGoKC
Kansas City, Missouri
2 reviews
4 of 5 stars Reviewed 6 February 2012

We chose and booked this hotel for a one night stay the evening before we cruised out of San Juan. Most of the hotels down by the cruise terminal were fully booked, or extremely expensive (it turns out that the weekend we were there happened to be the same weekend as the San Sabastian Festival, which draws 150K-200K people to... More

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Cosmo1490
Kansas City, Missouri
2 reviews
1 helpful vote
4 of 5 stars Reviewed 6 February 2012

Chose this hotel to stay the night before we boarded a cruise in San Juan in late January 2012. Our flight arrived around 8pm on a Saturday and we were looking for a place to crash before heading to the port on Sunday around noon. This hotel is literally at the airport, from the baggage claim you'll need to go... More

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siouxtw
Wilmette, Illinois
Contributor
16 reviews
1 helpful vote
2 of 5 stars Reviewed 2 February 2012

My husband and I stayed there overnight between a late flight from Chicago and a very early one to the island of Vieques the next day, because there were no more flights to Vieques on that date -- which we knew ahead of time. So we had planned our trip to do it this way, since we'd spent plenty of... More

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BestWesternPR, Public Relations Manager at BEST WESTERN San Juan Airport Hotel, responded to this review
6 February 2012

Hi, Thank you for completing your review in trip advisor regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for... More

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Ennasus03
Pennsylvania, United States
1 review
1 of 5 stars Reviewed 31 January 2012

We were only expecting the very basic to get us through a business trip..nothing fancy. This shanty couldn't even provide us with that. First, we were told they'd accept our credit card, made the reservation with that card, get all the way to PR from the states and were told "we don't take that card" even though we were told... More

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ladtvtxrider
Weare, New Hampshire
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Stayed the night before our southern Carribean cruise..clean, great staff, and saves leaving airport if you already have transferrs to boat..the rooms are small and bathroom is short on counter space, but is extremely clean, free breakfast, free interenet service add a nice touch. This is not a five star hotel, but is a great place to stay before or... More

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Lottomaxwinner
Banff National Park, Canada
Reviewer
3 reviews
4 helpful votes
3 of 5 stars Reviewed 20 January 2012

We stayed here Jan 2012 with our four children. Had a morning flight to catch and it just made our life a lot easier to be right at the airport. We got a double queen deluxe room, it wasn't luxurious but it was clean and the beds were comfy. The TV was a super tiny flat screen mounted on the... More

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rurka
Vancouver, Canada
Senior Reviewer
7 reviews
3 helpful votes
2 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

We checked in with 30 of us arriving for a cruise. When we arrived the front desk staff were very unaccommodating and not friendly at all. The rooms had a small TV the size of a mini laptop and it was on the wall. Rooms were very very small and cramped. We utilized the pool are to gather with our... More

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dar12341947
Bokeelia, Florida
1 review
2 helpful votes
1 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

had followed hotel instuctions to pay via credit card form friends son and said it did not go through. i was alone and single wit h no money accessable. More

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JAB43
Jackson, Tennessee
Reviewer
4 reviews
4 of 5 stars Reviewed 13 January 2012

This was our first trip to Puerto Rico and we were arriving late at night and did not want to drive to another hotel. It was easy to walk down the sidewalk from the baggage claim to the entrance of the hotel. The room and bath were small but clean, and the staff helpful. The breakfast buffet meets the minimum... More

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BEST WESTERN San Juan Airport Hotel Also Known As

  • Best Western San Juan
  • San Juan Airport Hotel
  • San Juan Best Western
Address: Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico

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BEST WESTERN San Juan Airport Hotel
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