This hotel is nice. It's right in the middle of everywere. Only about 2-3 blocks from the beach. Free breakfast every morning on the terrace on the 7th floor with a great view!!! Very clean and the staff were nice and helpful. We had no complaints. The hotel is located in a good area, restaurants and shops are just a... More

Very conveniently located in Condado. 3 short blocks to beach, tons of restaurants nearby. Right down the street from the Walgreens for various supplies, including wine. Wifi in the room. Bus on Ashford to Viejo San Juan is very easy but one time returning the driver seemed to disappear for hours at the terminal in Viejo San Juan, aggravating a... More

I seem to "win" this place a lot when I do a Priceline-Name-Your-Own-Price deal...yes, the hallways could use remodeling but it's a nice low-key quiet spot in the middle of EVERY place you'd want to go in San Juan! Great trendy upscale pizza spot just opened next door! It doesn't have a pool but the beach is close by! More

I stayed at the Quality Inn El Portal Last September for one night before leaving on a cruise. The service is was not friendly but also not rude. The front desk clerk at night just treated us like cattle. Just checked us in, gave us the key and told us what floor the room was in. The clerk in the... More

Very courteous and helpful staff, close to Condado. Our room was quiet and clean ( 7th floor) - the only noise was in the morning when they started to get ready for breakfast overhead. One caveat- very little hotel parking. We had a rental car and arrived early and did get a spot. More

Stayed before and after our cruise. The hotel is great overall. Excellent location, can get a little noisy from the street below during the day, but less traffic at night. Like others mentioned, if you expect luxury, this is not the place for you, but if you need a good hotel at a good price, this is it. You get... More

Great help at the front desk..... Great location near beach in Condado.... Cheap rates... Free breakfast. What more can I say. It was exactly what we needed for our stay. More

If you want something pricey and luxurious, go somewhere else. If you want a quiet, affordable, safe, clean, convenient place to stay while you spend your days touring San Juan, this hotel is great. The staff are friendly, courteous and helpful, as others have noted. The hotel is within convenient walking distance to the stores, restaurants and beaches on Ashburn,... More

This is an average hotel but at a good price. The breakfast on the roof deck is free to guest and satisfying. The staff is very friendly. 3 blocks or so top the beach, great restaurants, and casinos in the Condado. More