Hotel staff were excellent, terrific location, rooms nice. Stayed three nights prior to cruise. Very hard to get a night of uninterrupted sleep due to non existent door seals and overly powerful automatic door closers. Inconsiderate "guests" would just let doors slam behind them and the impact would resonate throughout the hallway. If the doors were properly sealed and had... More

The front desk person, Nora, makes this hotel worth twice the price. She was beyond helpful and very friendly. As for the facilities, it is an older building and there are some places where the age shows, but for the price it can't be beat. It was a one block walk to the beach and a 4 or 5 block... More

This hotel was surprisingly a good value. We had a large group staying at the hotel both prior to and after our wedding in Puerto Rico. The staff were, for the most part, very nice and helpful. A few times, they made weird comments, but overall ok. Parking ($10.00/day) is very very very limited to 11 cars per day, so... More

I made reservations In October 2010 for a king non-smoking room, through Orbitz at this hotel. I paid for a King non-smoking when I booked it. I flew 9 hours to get to Puerto Rico the day of my reservation. When I got there I was informed that the only room available was a room with 2 double beds. I'm... More

Not as advertised. No ocean view. Pool was the size of a postage stamp with 7 chairs. Front desk check in person was beyond rude. Stay at the Marriott or anyplace else. More

My adult daughter and I traveled to Puerto Rico for six days/nights and stayed four of them at the Comfort Inn in San Juan. It is just a block from the beach, which we enjoyed just twice - since we traveled around other parts of Puerto Rico much of the time. Parking is limited to about 10 cars. We arrived... More

Stayed here with my sister for 2 nights. My sister and I did not have a car so we used a cab to take us from the hotel to Mall of the America's, it was $20, not bad at all. The hotel iteself was excellent, it was clean which is my biggest requirement, we stayed on the first floor. The... More

We booked a five night stay here at the end of April for a wedding we were attending. Most of the other guests stayed at a nicer hotel down the street, but we were looking for a more budget-friendly option and found it at the Comfort Inn. The room was clean and there was enough room for both of our... More

We stayed at the Comfort Inn one night prior to leaving on a cruise. We were traveling with 11 friends and had booked 3 rooms (2 rooms with 4 people, 1 with 3 people.) We arrived after 11:00 p.m. and check in was quick. The 2 4-people rooms were upstairs and commented on how slow the elevators were. The 3rd... More