We'd reserved a room at this hotel because six of our friends had already booked for a three-day pre-cruise stay. After reading the negative reviews on Tripadvisor we were apprehensive about staying there. Happily, on our arrival we were treated well and stayed in a very spacious and comfortable room. The rooftop pool and bar were particularly nice. The staff... More

We had a great time but I did not like the beach, the water with the waves is dangerous. A taxi driver told us that some tourists sunk every year. The service at the hotel was very good. The room comfortable and very clean. More

Stayed with this hotel prior to / and after cruise. Upon initial check in was not greeted warmly or offered luggage assistance with our many bags. They frequently offered and pushed for taxi use (many many were outside at all times) when a 2 minute walk to the bus saved $20 each way to just about everywhere we wanted to... More

I was here on a business trip and stayed extra days after for some R&R. I had a room on the 8th floor(business/penthouse) and everthing was great except the jacuzzi did not work but who needs a jacuzzi when the ocean in a few yards away ;) with that said- I really (we really) enjoyed our stay here and in... More

It's a nice hotel situated on the main street near the beach. It's not near Old San Juan (maybe 1 hour walk) but it is well situated in Condado with good restaurants nearby (e.g. Jam Rum Bar). The ambassador rooms are nice with plenty of space for two people. For the ambassador room is included snacks at 6pm and a... More

I read a lot of the reviews prior to my arrival to Puerto Rico a couple weeks ago. I thought I was going to be in a dump! However, I was pleasantly surprised. It isn't a 5 star hotel but the rooms were clean the staff were so nice and friendly! The hospitality spoke volumes. My only issue was that... More

My wife and I stayed here one nite before our cruise. Nice little casino to have some fun. Walking distance to restaurants, and shops. Beach nearby. More

Just stay for 1 night pre-cruise. Good location, near by grocery to stock up on supplies. Small casino and entertainment in lobby area. Good value and OK amenities. More

Stayed at this hotel during a short get away with my friends and thought it was pretty good.Although we had a standard room it was quite spacious and it had a small balcony. the room was clean and comfortable, not very updated but perfect for what we needed. the staff was friendly and courteous and the hotel's location was great-... More