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All 45 San Juan hotels »

Conrad San Juan Condado Plaza

4.0 of 5
999 Ashford Avenue, San Juan 00907, Puerto Rico
Hotel amenities
Special offer
Puerto Rico Getaway
Ranked #12 of 45 hotels in San Juan
3.5 of 5 stars 1151 Reviews
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1,151 reviews from our community

What travellers say about this hotel
  • Very nice(50)
  • Ocean view room(37)
  • Pool area(33)
  • Salt water(22)
  • Public beach(20)
  • Hot tub(14)
  • Friendly and helpful(9)
  • Front desk staff(7)
  • Resort fee(6)
  • Cab ride(6)
Traveller rating
    325
    373
    222
    134
    97
Only show reviews for Family (172) | Couples (448) | Business (140)
Date Rating
mistyblue528
Connecticut
Senior Reviewer
8 reviews
7 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We stayed here one night before a cruise. The view from the ocean view room was beautiful, but the city views, where friends stayed, were views of roof tops with utilities on buildings next door. If the room was on a higher floor perhaps the city would have been seen. Pool and pool bar were nice. The beach was small... More

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fifa23
San Juan, Puerto Rico
1 review
2 helpful votes
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

I have stayed at the Conrad Condado Plaza and it never siezes to amaze me!!! First of all i always search for location on when planning a trip. It is well centered between Old San Juan and Condado. It is next to the new "Puente dos Hermanos", which takes straight to Old San Juan, beautiful to walk on, not only... More

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Priya B
New York City, New York
1 review
1 of 5 stars Reviewed 30 January 2012

I stayed there in June, 2011 and I booked two rooms. Some of us from the party were traveling standby. When I called the hotel that morning to book, I did mention that fact to the reservation agent. He said if we had to cancel one of the rooms, there should not be any issues. As it turned out, we... More

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ziva b
New York City, New York
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4 of 5 stars Reviewed 30 January 2012

We went for the weekend and had a great , amazing and relaxing time. Front desk was a great help, service was great ! Location was really good, quite area and close walking, and cab distance to the old city as well as San juan! Would deffiently take another trip and recommended to others! Highly recommonded Hotel ! :) Rooms... More

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Alicia R
Minneapolis, Minnesota
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed 28 January 2012

The hotel is conveniently located. We were able to tour old San Juan on foot as the hotel is just across the bridge. The walk was less than 30 minutes to the fort. The service is not exceptional or even very good. Average is the best description. We had trouble with the front desk and our room "wasn't on the... More

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sarah a
Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 27 January 2012

This Hotel is really sexy, cool and contemporary. I loved the lobby, the bright reds and oranges. The rooms are ultra sexy, edgy, bold, young and hip. The bathroom was to die for. The ocean view was amazing. The staff is so polite and thats always a plus. The hotel is so clean. The front desk gave me personal products... More

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Adjutorium
Jacksonville, Florida
1 review
2 helpful votes
2 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

Conrad San Juan Condado Plaza is composed of two similarly constructed buildings which face each other across Ashford Avenue. An elevated walkway across Ashford connects the buildings. We opted to stay in the “lagoon-facing” building which appeared to be the older of the two buildings We had booked only one night as our cruise departed th next day. The check-in... More

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Pgem17
Bridgewater, New Jersey
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 27 January 2012

Clean, stylish, good location. Balcony overlooking ocean is very nice. Noisy toilet, not ideal shower head but bearable. More

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ChicagoDude69
Chicago, Illinois
Senior Reviewer
7 reviews
5 helpful votes
4 of 5 stars Reviewed 27 January 2012
3
people found this review helpful

This was my second stay at the Conrad (I stayed here in Jan 2011 as well). The Conrad is definitely a beautiful four-star hotel, but there are a few problems with its location (which I'll get into later) The interior of this hotel is beautiful. The lobby and rooms are designed in a ultra modern style. Check-in took all of... More

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Leah Rossi, Front Office Manager at Conrad San Juan Condado Plaza, responded to this review
28 January 2012

Dear ChicagoDude69, Thank you so much for your wonderful feedback. We are happy to have you stay with us again, especially given your Gold member status. The finished bridge is certainly a great improvement and the lagoon does indeed have beautiful views and marine life. Please do not hesitate to contact me prior to your next stay. Again, thank you... More

MikeEGrandIsland_NY
Grand Island, NY
Senior Contributor
24 reviews
14 helpful votes
4 of 5 stars Reviewed 26 January 2012

Very nice hotel. Quite old but well kept. Staff was well organized and friendly. Ocean front setting was wonderful. Pools were nice. Only ate at the breakfast restaurant which was nice. Nice variety of bars and casino. More

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Conrad San Juan Condado Plaza Also Known As

  • Conrad San Juan
  • San Juan Conrad
  • Condado Plaza
  • Condado Plaza Hotel San Juan
  • Hotel Resort Wyndham
Address: 999 Ashford Avenue, San Juan 00907, Puerto Rico

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Conrad San Juan Condado Plaza
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