I have NEVER written a review before but I really felt the need to do so now. This hotel is a GEM!! Let me start with the STAFF-Ms. Sigrid Pinero-Director of Guest Services-she is the epitomy of professionalism, beauty, both in and out, courteous, knowledgeable, friendly, just a great person. I wish she would train EVERY other hotel employee on... More

It was a last min place. I booked. the place looks ok, but as soon you go into the rooms...this is terrible!!! smell, I had to change myself, yes myself the bed sheets because it was hair on my bed all over. I think somebody slept before me and they just used the same sheets. The receptionist man likes to... More

I think the El Canario Inn is a great value in San Juan. It is in a great location, walk to the beach and lots of stuff to do in Condado. The staff is consistenly friendly and they include a continental breakfast for free. The rooms are basic but clean and the overall appeal of the hotel is quaint and... More

This is a budget hotel that is reasonable to stay for a few nights. The room is small and simple, clean but with a musty odor. The staff was friendly and good to deal with. It has a very good location for walking to the beach or catching a taxi to a cruise ship. This hotel has some character that... More

El Canario is a boutique inn and a great choice for the budget-minded traveler. It is located in the heart of Condado on the main street, close to lots of restaurants, shops and big hotels and within a short walk of the beach. It is neat and clean. The rooms are small, but guests have use of the large, comfortable... More

European style - small rooms. very friendly staff. A nice place to sleep and having a fast breakfast (continental). Close to the beach - nearly on it! More

I came on a business trip but this hotel is way beyond average..I mean the service and the assistance one receives from the employees is incredible. Continental breakfast, hit the spot my co-workers stayed at nearby Hotels and when they stopped and seen this cozy Boutique they tried to switch. My reservation was made weeks before and the Manager was... More

This was a nightmare. We were missing a window in the bathroom. No hot water. Faucet fell in our hands. Old air conditioning unit in the window. Elevators didn't work. Had to carry luggaged 3 step of stairs. Service sucked. Lazy! Not safe. Big huge building that blocks the ocean view. To top it off, we heard a gun shot... More

First of all I must explain that we were looking NOT for a chain hotel with the predictable experience, but rather for the authentic feel of a small, local quaint Inn. We were TOTALLY HAPPY with our choice. Also, before making our decision, we thoroughly researched all the small hotels of this type, read scores of reviews, and made numerous... More