My girlfriend and i checked in on 0ct 11, 2011 for just one night. The girl at the front desk told me i had to pay a 100 deposit (which would be refunded) plus the cost of my room, which was cool. I just swiped my card and we went up to our room. Our room was very nice but,...
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We never expected that we will had a super experience visiting your facilities. We had fun, get some rest... in overol we had a great time. It was very comftable, the Hotel is gorgeous with awesome layouts. We feel like home. The only thing that we dind't like the most was Amapolas Rest. But for sure w'll recomend it and...
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My husband and I stayed here for 3 nights last week. We were in PR for a wedding in the area and decided after much thought to stay here. The room was very clean and spacious. The bed was solo comfortable. I will say the water was very very hard but that wasn't too surprising. There was a complimentary breakfast...
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Excellent place to stay in the south area of PR.
Modern suites, food was incredible and the staff very willing to help.
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Thanks for your compliments. We appreciate your comments and we are waiting to serve you during your next stay in the southwestern area of the Island.
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My wife and I enjoyed our stay in Puerto Rico. The hotel staff was exceptional. The restaurant staff were especially pleasant. Our biggest complaint was the dirty toilet. There as mold inside the toilet bowl. We complained after check in but was not cleaned until the following morning. Each day required a visit to the front desk for soap and...
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Thanks for shared your experience in our hotel and consider us as an alternative of accomodation for your next visit to Puerto Rico. Please accept our apologize for the situation of the cleanless of the bathroom and the amenities. We guarantee that this don''t happen again to another guest.
Any additional comment please don''t hesitate to contact us.
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There are some BIG "BUT's"....
I have given this place 2 chances and I still have some serious issues. I thought I was being an ovelry picky typical 'American', but my sweet Puerto Rican hosts assured me that my needs were not being met and I should NOT stay there again!!
First stay: I found a pair of dirty men's...
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Mrs.
I''m very sorry for all the situations that you experienced in our hotel. You know that we made what ever was possible to please your expectations. However, you have the right to choose a hotel that satisfied all your needs.
In a future, if your need to stay in the area and you don''t find another hotel please don't...
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I recommend. Good place to relax. Make sure you know the Spanish language though.
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During the five of the six days my adult daughter and I traveled in Puerto Rico, we used points to stay free at Choice hotels. We were traveling in Western PR, which doesn't have a Choice hotel, so I researched for a nice place - since I was going to pay cash. The Best Western seemed like the place (and...
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Location - to be honest it was unplanned stay in this hotel. We just arrived from Mayaguez on searched for place to stay and just saw big hotel beside the road. Price was quite high but hotel seemed ok too. If You ask what there is to do I don't know. For me it was "oh, such a big hotel...
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I just returned from an ovenight to this hotel. upon arrival i was asked to make a security deposit for $100 as a security deposit. my reservation had already been paid for through a credit card. However the 'securuty deposit had to be in cash and upon arrival i was asked to go to an ATM machine to retrive the...
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