What can I say? I just assumed that all all-inclusive resorts would be great, this being my first time. My friend figured it wasn't a big deal if it was just a 3.5 star hotel (she's had other all inclusive trips that were great) so I went along with it. Man, was I ready to fly back home when we... More

SUNSET JAMAICA GRANDE is the BEST all-inclusive resort we have ever visited!!!! I rate SUNSET JAMAICA GRANDE 6 stars and 3 thumps up!!!! My girls and I have been to sunset a total of 6 times and 4 out of the 6 were in 2011 We are planning our seventh trip to Sunset Jamaica Grande for the following reasons: SJG... More

On arrival we were met with a welcoming fruit punch....Nice clean room. Generally, service was good. Guest service as a team were exceptional. Staff were friendly and helpful. Entertainment was great. Guest Services Manager Alicia Lynch was VERY helpful and professional. Pool area were lovely and clean. My son (aged 11) had lots of fun and made a lot of... More

I loved my 1 week stay with my partner. We had the best week. The food was great, the staff were really helpful. I could not fault it. I would love to go back. I was very nervous about staying here because I had read lots of bad reviews on here. But I enjoyed it and these reviews as far... More

If you have a lot of patience and love waiting in line-ups this is the place for you! We got the run around for everything including getting towel cards and attempting to locate a safe lock (which they were all out of?!). Upon our arrival we made our first stop at our friends room which had no bathroom door!!! Not... More

Donasha was very helpful during my stay. I had a dinner reservation and i was late and she still mange to get me into the restaurant. Any question i had she was able to answer them . This is was my first time here and she made me feel very comfortable and i will be returning with my kids in... More

The staff at this hotel is absolutely amazing. They are extremely friendly and helpful and seriously make an effort to remember your name. The property is very nice and well maintained, and the entertainment is worth seeing. The only shortcomings of this resort are the food and drinks. The food gets extremely monotonous after a few days and the drinks... More

I went to Jamaica Grande in August 2011 for 2 weeks with my two sisters. When we arrived we were not given a welcome drink, yet others had received one. We requested a room that was not too high and was given one with very poor lighting and a broken toilet seat. We complained and finally got moved to the... More

I stayed at the Sunset Jamaica Grande in December 2011, and am actually kind of shocked at how negative some of the reviews here are. The resort and everything I was able to experience there were all absolutely amazing. The place itself is beautiful and well cared for, the services are excellent - and I could live on the food... More