We stayed in a wheelchair accessible swim-up room. Initially they tried to put us in a totally inaccessible room which would not have worked for us whatsoever. After about 5 hours of waiting and moving 2 other couples, they moved us to the room we had booked, which was wheelchair accessible. In terms of accessibility, beware that the sink isn't... more

Here's the deal with Sandals, if you dont spend a lot to be there they dont care. Go the extra yard and get the butler service. We were able to book dinners an hour before or less and all other activites or spa appts were done quickly. I notice most complaints come from folks who only have concierge or less.... more

This is our 2nd time staying at the Royal Caribbean and we have loved it both times. We were upgraded to a room on the Kensington beach where it was nice and quiet--totally awesome! Tthe staff now puts coffee pots on the breakfast table for you which made these 2 Americans very happy! We also appreciated the fact that there... more

I loved my vacation at the Sandals, I had no idea that it would be so much fun, I had time to relax and enjoy being with my family and new extended family. Sandals took away the worries of all the basics, no hassle, no worries it was all taken care of, food and beverage was awesome - lots of... more

This Place was a DISASTER , service was Way Below Average. I went to this place expecting high expectations like other vacations i have been. The room service was horrible, no food available for service for my all incluvsive trip. The Pool was dirty, the swim up bar had scum around the ledge, the bartenders were not very accomadating, Liquor... more

This was one of the best trips I have been on. I enjoyed the fact that you could choose either a laid back atmosphere or you could have a ball! Joanna and Dion really made the trip for me. Can't wait to go back. more

We have stayed at the Royal once before this time of year, and we go to Sandals in Jan. also. The difference is between night and day. The water is "very" warm in Oct. The resort is not crowded therefore you can pretty much do what you want to do when you want to do it. The restaurants are not... more

We came back about 3 weeks ago but I'm just now getting around to posting this review..I could talk about this resort all night but I will give you the shortened version..this place is GREAT. We arrived via Air Jamaica at the Montego Bay Airport @ 9am, Jamaica time. We were greeted by some Sandals reps who set us up... more

We were upgraded from the Sandals Inn due to renovations so we stayed five nights at the Royal Caribbean. We just loved it (and Jamaica!!). We had the best time, and are already plotting another Sandals vacation sometime soon. This was our first Sandals experience and we weren’t sure we would like it, since we usually stay at small guesthouses... more