The costumer service it's not the greatest at times they are rude, food not the greatest i had Chicken and rise all week if i had anything else i will get sick, the Beach it's amazing that will be the only reason why i will go back, other than that don't spend your money.
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Our stay was durring xmas and the hotel was quiet; not a lot of guests. The rooms were clean and comfortable. Rooms located in villas 19-22 not so clean. We had a late check out and they relocated us; not so clean rooms. We went on 2 tours one to the National Park ( you should enjoy looking a birds...
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First of all let me say that my following review of this hotel is as honest as we found it.
We travelled between 17th September-2nd October.
Weather during stay- inclemental (rainy season). When it rains, it rains!! But usually hot and dry again within 30 mins.
We were lucky enough to have been upgraded to the golden club suite (...
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They overbookd the hotel every day. Then they had people approaching guests lying about where they will send you, and the great accomidations you will have when you get back.
When aproaching the manager he defended the hotel worker, and said we signed a dontract. The manager lost the original agreement and tried to get us to sign another the...
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