We were a group of 4 couples, ages 62 to 65. We spent one week at the Riu Palace Punta Cana. Our overall experience was very good. The service and staff were excellent, and we found everything to be very clean, despite some previous postings. We were offered to upgrade to a room overlooking the plaza for $35 more a... More

we have been to RIU in Mexico three times it was much better. RIU has very high standards but some were lacking here. The entertainment was absolutely terrible unless you like listening to the chicken dance and the hokey pokey every night before the horrible adult shows.Maybe no fault of theres but the coffee tasted like sludge out of the... More

We had stayed 5 years ago in the Riu Bambu and hoped that the Palace would be as good or better as it is a Palace. Well there was 6 of us going this time and we all had high hopes. We were soon to learn that this was not going to be as nice. Our friends had trouble with... More

When we (2 couples) were looking for our annual Jan/Feb sun and surf trip we checked out DR. Two of us had stayed previously in Punta Cana at the Melia Caribe, but since we had stayed at RIU's the previous two trips we decided to try it. We were seriously considering the RIU Bavaro since it had just opened, but... More

After staying at over 15 AI resorts throughout the Caribbean and Mexico I would rate this as one of the better ones we have stayed at over the years. It's not perfect as I will explain below, and people have vastly differing expectations, but we would go back here in a minute. And that is a bit surprising as we... More

FIRST, let me preface this review by ONCE again stating that the magority of NEGATIVE reviews of hotels are written by miserable people who allow their nasty attitudes to ruin their vacations with their miserable personalitlies......whom, most of, forget the fact that they are staying at a hotel and NOT their own homes. i would love to review their homes... More

My overall experience here was good. The food was pretty good. The rooms were clean. The beach was amazing. White sand. Clear water. The only complaints I have are that the entertainment was lacking. After the nightly shows were over, there wasn't anything else to do. There was a casino in the next hotel over, but how many times can... More

I went to this hotel in November with my husband and two children ages 18 and 13. i love my holidays so always read reviews before i book as i never want to be disappointed. I have visted many Carribean islands and i am fully aware hotel standards are not those found in some countries but as long as they... More

we booked this hotel over a yr b4 we traveled 15 nov 2011 ,on arrival no safe key given ,our room over looked a swamp the room smelled very unpleasent ,hotel changed room to ova look a wall and also was very smelly ,this isnt a supreme room as we ad booked ,they moved us for a 3rd time to... More