I just got back from Riu Naiboa & had a wonderful time!! The staff was very friendly & helpful with everything from small requests (more water in our fridge) to handling bookings (3 rounds of golf for 6 people). As Canadians, we are treated MUCH, MUCH better than the other guests (mostly Russian & German). $20 in tips spread out... More

My wife and I visited the RIU Naiboa back in 2003 as our very first trip to an all-inclusive resort that our friends told us about. We had the best vacation we had ever had. The room wasnt the same as you get in some other RIU Resorts but it was fine and everything worked. We found the staff to... More

Our stay at the Riu Naiboa was very pleasant. The reception staff checked us in quickly, handed us a cold drink while at the desk. Throughout the stay whenever I approached the desk with a question or request I was greeted warmly. Our room was pretty and clean, nothing over the top but we did not pay as much as... More

Very recently remodelled and nestled among four much higher end Riu resorts. Guests at the other hotels can eat and drink at all hotels but if you stay here you can use the other hotels pools but will not get served. This place is only missing a 24hr snack bar and swim up bar. There is only one a la... More

My husband and I stayed at the Riu in September of 2006. Here are my thoughts: Location/hotel: I liked the fact the the other Riu hotels were close by and all connected through the Caribbean Street. We used to walk along there in the evening. Service: I love the Dominican people - the service was excellent. Food - The food... More

Compared to the other Riu Hotels this is a four star but that is what I paid for. The beach and the beer are the same at all 5 hotels. If you want a good deal this is your place. If not pay more and go to a Palace. Pros: Newly remodelled Excellent staff (not rude at all) Very good... More

To be short:1. the staff - rude and not helpfull, would not do anything unless you give them money; 2. the room - very small, not clean, phone not working, bathroom leaking 3. only one italian restorant on the location, to get there we had to pay 50 bucks, and had a terrible experience in Asian restorant at the other... More

I went the weekend of Dec 17-19.. for some R&R. I got mine through Book it last minute.. the transfer was great... then I get to the reception area and Bautista was very helpful... but the rest they don't give a hoot.. I asked for a nice view, it was ok. I got room 446 and it is facing the... More

My vacation was fast approaching, and I was hoping to relax and have a great time after the first semester of teaching school was over. Wouldn’t you look forward to enjoy that long awaited and expensive trip to Caribbean? That was our third visit to all inclusive resorts in Punta Cana but our first stay at Riu Naiboa. This time... More