We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Reserve at Paradisus Palma Real

4.5 of 5
Playa de Bavaro, Punta Cana 23000, Dominican Republic
Hotel website
Hotel amenities
Special Offer
$1,500 in Resort Credit
The Reserve at Paradisus Palma Real
Ranked #3 of 99 hotels in Punta Cana
See the lowest price*
Show Prices
*from our partners
Write a Review

1,072 reviews from our community

Traveller rating
    781
    191
    63
    20
    17
See reviews for
Families
505
 
Couples
389
 
Solo
10
 
Business
8
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Staten Island, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

we just got back from our trip on Friday and loved it. We have two small children(2 and 4) and the kid zone and staff were great. Julio was the waiter at the pool and was always very attentive. The rooms were clean and the staff was wonderful. The food was great and there were many different options. Great place... More

Was this review helpful? Yes 1
Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

A great vacation! Food was excellent and staff like the waiter Rafael Perez helped to make it extra special.The rooms were nicely decorated and the bathroom was spacious.Although we were not on the beach it was only a 5 minute walk (or you can take a shuttle) through beautiful gardens to get to the main resort and the beach.

Was this review helpful? Yes
Knightdale
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

The Reserve at Paradisus Palma Real was an absolute paradise! From stepping up to the entrance, being greeted by the efficient concierge,Luisaida, to the wonderful beach concierge, Andy, and our fabulous server in the buffet restaurant, Ovidio, we did not have to plan nor worry about a thing. Everyone we met, on the property, was so friendly and helpful! The... More

Was this review helpful? Yes
Durham, North Carolina
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

My son was married May 2012 at The Reserve in Punta Cana. We had a wonderful time and the wedding was absolutely beautiful. The gorgeous gardens that surrounded the wedding spot made for a fairytale wedding! Since I had such a memorable experience, I returned again May 2013! Now that should let you know how wonderful this resort is. This... More

Was this review helpful? Yes
Hershey, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

We had a wonderful time at the Reserve @ Paradisus Palma Real. It was our first time staying at the Reserve-had previously stayed at Palma Real and Paradisus Punta Cana. The rooms were amazing here. The overall atmosphere was a little toned down for us so we spent a lot of time at the main resort. It is great for... More

Was this review helpful? Yes 1
Rafael T, General Manager at The Reserve at Paradisus Palma Real, responded to this review
20 May 2013

Dear Pamela, It is truly a pleasure for me to hear that you had a great stay at our The Reserve at Paradisus Palma Real, and that you appreciated the friendliness and dedication of Samson, Edward, Deury, and Anabellis. You may rest assured that I took a good note of your observations. Once more, thank you for extending us your... More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW

An excellent vacation. Beautiful pools, good food, and excellent service especially from waiter Pedro Paulino and barman Eusebio Guzman. Their personal attention/humour was an added bonus to a great stay. PS. Remember to tip people. It won't kill you.

Was this review helpful? Yes 1
Rafael T, General Manager at The Reserve at Paradisus Palma Real, responded to this review
20 May 2013

Dear Guest, I am very pleased to know that you had a wonderful stay with us and it is a real honor for me to hear your comments about our facilities and the exceptional service you have received from Pedro Paulino and Eusebio Guzman. I will personally pass on your comments to each one of them. Thank you for preferring... More

Greensboro, NC
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013

We were there for our daughter's "destination wedding". Most of our group stayed in the Reserve section of the resort. The rooms in the Reserve were very nice and spacious with huge bathrooms, Jacuzzi tubs and showers with jets or rain heads. The Reserve is a 5-10 minute walk from the main resort and beach but shuttles are available. The... More

Was this review helpful? Yes
Rafael T, General Manager at The Reserve at Paradisus Palma Real, responded to this review
20 May 2013

Dear Bill, I am aware that there are few important moments in life as a couple’s wedding and I feel highly honored to have been trusted with your daughter’s wedding. Thank you for appreciating the professionalism and warmth of Mariela, from our Romance department. I will make sure she receives your comments. Bill, I hope all your family will get... More

London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 14 May 2013

Overall we had an amazing time at this resort but a few things let it down and therefore it lost a 'star' in our view. We decided to pick this part of the resort based on the reviews. We were looking to celebrate our toddler's birthday, and also our anniversary. We booked the hotel with the $1500 hotel credits which... More

Was this review helpful? Yes 4
Rafael T, General Manager at The Reserve at Paradisus Palma Real, responded to this review
20 May 2013

Dear Guest, I feel greatly honored with your comments and you may rest assured I have shared each word of this review with my team. We hope to have the opportunity to welcome you back in the near future. I am pretty sure next time we will gain the star lost in this review! Best regards, Rafael Torres Managing Director... More

Topeka, KS
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 13 May 2013

This place is very relaxing, grounds are amazing, but we were so let down time and time again by the staff here. The best restaurant that is included with the reserve is Gabbi Beach, which has great Lobster daily as well as other awesome desserts. There are tons of day beds, loungers, padded chairs throughout the resort where you can... More

Was this review helpful? Yes 2
Rafael T, General Manager at The Reserve at Paradisus Palma Real, responded to this review
20 May 2013

Dear Guest, Thank you for sharing your comments with us. I apologize if some of our services did not meet your expectations. I appreciate your observations in these respects and have forwarded your comments to the corresponding departments. I am happy to know despite the inconveniences you have mentioned; you have enjoyed our grounds, Gabi Beach, and the beach. Best... More

Ontario, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013

It was just such an amazing experience! The food, drinks, pool, spa, room service, and especially the people were the best. If you ever decide to visit Punta Cana, I highly suggest this place. You will be well taken care off here and you wouldn't want leave! If you come here, the guys at the Hydro Grill were very fun.... More

Was this review helpful? Yes 1
Rafael T, General Manager at The Reserve at Paradisus Palma Real, responded to this review
20 May 2013

Dear Raziel, I feel greatly proud to learn your stay was a great one and for your compliments toward our staff. You may rest assured that it was a pleasure for them to meet you, too. Please, let this be the first of many amazing stays in the future! Best regards, Rafael Torres Managing Director Paradisus Resorts Punta Cana More

Majestic Colonial Punta Cana
Great value on a similar hotel
Punta Cana, La Altagracia Province
4.5 of 5 stars 9,275 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Punta Cana
Trendy
Paradisus Punta Cana
Paradisus Punta Cana 4.0 of 5 stars 2,792 reviews
Romantic
Dreams Palm Beach Punta Cana
Dreams Palm Beach Punta Cana 4.5 of 5 stars 3,784 reviews
Good for business
Iberostar Bavaro
Iberostar Bavaro 4.5 of 5 stars 3,473 reviews
Near the beach
Zoetry Agua Punta Cana
Zoetry Agua Punta Cana 4.5 of 5 stars 801 reviews
Show Prices ABS:HotelCheckRates-d149395?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d150863?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d150841?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d649099?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Punta Cana hotels
Iberostar Grand Bavaro Hotel 4.5 of 5 stars 2,354 reviews Tortuga Bay Hotel Puntacana Reso... 5.0 of 5 stars 321 reviews Majestic Colonial Punta Cana 4.5 of 5 stars 9,275 reviews Secrets Royal Beach 4.5 of 5 stars 2,177 reviews
Show Prices ABS:HotelCheckRates-d1233228?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d611193?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d578371?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1604057?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 99 hotels in Punta Cana, ranked by popularity

Been to The Reserve at Paradisus Palma Real? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Reserve at Paradisus Palma Real

Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
The Reserve At Paradisus Palma Real Hotel
Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Punta Cana
#2 Luxury Hotels in Punta Cana
#3 On the Beach Hotels in Punta Cana
#18 Romantic Hotels in Punta Cana
Price range (per night): INR20,746 - 40,667
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Sol Melia, Travelocity, Caribbean Online Mgt Corp., Booking.com, Priceline, Hotels.com and Tingo so you can book your The Reserve at Paradisus Palma Real reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Reserve at Paradisus Palma Real, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Reserve at Paradisus Palma Real
See the lowest price* (from our partners)
Show Prices