We had a special experience this winter. Due to overbooking, we were moved for the first week at a 5 star hotel (Riu Palace) and we were a little curious as how this older hotel would feel after a week in a luxury accomodation. Well to be honest, at first glance, we were a bit disapointed. The main entrance and... More

We went with another couple, who have never been outside of Canada, to Nautra Park resort Jan.19-26/12. The resort is nice and close the airport and with a fast check in, we unwound rather quickly in the warm and friendly resort lounge bar. The rooms are like previously listed-dated but very clean. The beds were firm. The electrical should be... More

Good points: Grounds were lovely, lots of choice in food, beach was beautiful. A few of the staff went above and beyond (bar tenders, cleaning staff). Was nice falling asleep listening to the birds and wildlife on the grounds. As a group of 8 friends from Canada, I personally enjoyed the international aspect of the other guests (many guests from... More

We were their Jan 19th to the 26th 2012. We had the best time ever. Our room was clean, comfortable and quiet, with lush pillows and beautiful hibiscus flowers on the sink and carnations on the pillows every mourning. Our maids even made the towels into swans.($1.00 tips daily & toiletries with a note so the staff isn't accused of... More

We were there Jan 30 th to Feb 6 th 2012. We went as a family of four and got called " La familia" all week. Everything about this hotel is great. The food was delicious espacially the Steak House. When we first got there we were not given the type of room that we requested but later on in... More

We stayed there from jan 30 till the 6 of feb ,2 adult 2 teenager ,we loved it ,at first got a not so nice room ,after complaining about not getting what we had booked for, witch was supposed to be a interconnecting room,we got upgraded to a beautiful room with a beachfTront view ,it was beautiful .We had the... More

We were there Jan 18th till the 25th 2012. We were a party of 11 and had a great time. We were the only ones who had terrible maid service and no view of anything but a road and a pipe. We were in Patio 1. So were very disappointed about that. But the food was great especially the Steak... More

Travelled with my sister and stayed one week Jan 18th to 25th, 2012. Flew with Sunwing from Ottawa on a 6:00 a.m. flight and other than de-icing the plane making our departure 40 minutes late, the flight was good. Breakfast, champagne, movie and snacks. Ear plugs were free. We had to pay $10.00 US upon arriving at the airport along... More

Just got back from the resort with 3 girl friends, ages 31-54 and I do not know why there are any negative reviews, the rooms, food, resort grounds,beach and pool are top notch. I have been to a lot of resorts and this one was one of the best. The animation team was great all day and night long, and... More