Hummm were to start!!! Firstly the brochure states air conditioning there was either none or very little, The wedding package OH MY GOD what a rip off all u get is a ten minute service 12 photos a very cheap and nasty bottle of fizzy wine if you can even call it that! a boquet and 1 button hole and... more

This was our 10th trip to D.R. in the past 6 years staying at 8 different resorts. The RIu Macao is one our favorites. All the resorts we have visited have their ups and downs. The Macao is smaller then most and the workers try hard to serve and spoil you. The macao helps you relax and enjoy the simple... more

As I write this review I sit here in the United States on a Tuesday with 3 more days paid and unused at RIU Macao. That is how bad the hotel and its service was. I don't know how to explain this experience appropriately but I would never stay again. Cleanliness - It would have been OK, however there was... more

We were 2 of 27 who attended a wedding at the Riu Palace Macao and every single one of us (aside from the bride and groom who had a suite) had a problem with their room. Around half ended up switching rooms (the night of the wedding!) due to the lack of air conditioning which makes for unpleasant, if not... more

Transportation to the resort was a little cramped, but that was booked with vacation package. Check in was a breeze. Traveled with boyfriend and another friend. We were given room immediately and they were next to each other. Each had fully stocked fridges and great decks with rockers. Rooms were adequate. A/C worked fine. We did keep curtains drawn and... more

Well what can i say about this place?? On November 2007 me and my now wife decided to get married after 16 years living together (I know what you’re thinking “he’s a fast mover “ ).We wanted to get married abroad and after speaking to the local Thomson travel agent ( and lots of scratching of the head )the list... more

Having just had 2 weeks at this hotel, i wish i was back there now, what a wonderful hotel, the staff are fantastic, so friendly and helpful. Nothing is too much trouble for them! The rooms are great, very clean & comfortable. pool lovely to cool down in because believe me its very hot. Beach superb, warm blue sea, white... more

We went on this holiday with 3 young children and can honestly say we were treated like royalty the entire holiday,the staff were fantastic(thank you Henry on the poolside service)and so were the guests.I have never had such friendly and fantastic service.The food was fantastic with loads of choice literally everything you could want from fresh pasta,seafood,steak you name it.The... more

My review should explain the title. First - room service: really enjoyed my room being nicely made up 3 times a day, and the cleaning ladies were so nice and attentive, we were planning to tip them at the end of our stay. But one day, when we got back from the beach and the room was cleaned, one 20-dollar... more