My boyfriend and I booked a trip to Punta Cana using his Grandmothers Timeshare.. We booked our flights before we booked the hotel because of the low prices. We later found out that we could only check in on Saturday at our hotel which was the Cayena Beach ( Arena Blanca) instead of switching our flights we decided to stay... More

Our room was very dirty, Bugs were ever where, bugs smashed on walls, We even got a marine apartment with up grades,was told we had a up stairs room, got the bottom floor. doors would not close or open,The place was falling apart. was told we could cook, no pots or pans to cook with, The finale straw was when... More

I assume the positive reviews are from customers that owe homes on the property. The average guest stay isn't that great. I want to be fair. The majority of the staff is very kind but the overall resort isn't impressive. This resort lacks a lot. I travel often. Why would you select this resort when there are so many other... More

After spending 5 lack lustre days at what is currently rated as the #7 hotel in Punta Cana (all inclusive) it was a refreshing and wonderful break to come here. It did not matter to me that it was not an all-inclusive; I cared about the quality of service, food, room and overall experience. Compared to my past 5 days... More

My wife and I spent 6 days at the Puntacana Resort & club in November/December 2011. The staff are very sweet, but often quite slow. We stayed at the hotel itself, so I can't speak to the condition of the beach casitas nor any other lodging at the resort. The room was clean, but worn out all over. There was... More

Crowded beaches, watered down drinks, crummy food.. If all this sounds appealing to you than Punta Cana Resort is not your place. I spent the week of Thanksgiving with my 17 yr old daughter enjoying the beautiful beach, friendly service, great food and relaxing atmosphere. We did go to Bavarro to parasail which only served to confirm my thoughts that... More

Pictures on website of Hotel Punta Cana promised me a wonderfull stay, but hotel building and room were very outdated and remembered me of the 70's Besides I arrived, at dark and got lost after a small walk, since every building looked the same and there were no clear indicators. No internet avaliable in the room and the Wifi in... More

Accommodations: rooms are 4 stars, hotel rooms are clean and updated, bathrooms are very decent. Beach casitas do not have dressers so you have to figure it out. Beds are squeaky but comfy, pillows could be better. Pools: decent size. they need resurfacing. Explore the Club house pool, the best spot in the resort. Staff: friendly, helpful, willing to go... More

Not all-inclusive, but the most luxurious resort you could ask for! There are mnay different buildings to stay in so your rooms may be vastly different, we stayed at the 4 story tan building near the main hotel building and near the breakfast restaurant. The rooms are easily kept cool with powerful a/c, but we could not get hot water... More