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Hard Rock Hotel & Casino Punta Cana

4.5 of 5
Blvd. Turistico del Este, km 28, Punta Cana 74, Dominican Republic
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Hard Rock Hotel & Casino Punta Cana
Ranked #31 of 99 hotels in Punta Cana
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4,606 reviews from our community

Traveller rating
    2,563
    1,070
    511
    267
    195
See reviews for
Families
1508
 
Couples
1619
 
Solo
33
 
Business
267
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Henderson, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 May 2013 NEW via mobile

Our butler was Jamil. I highly recommend asking for him. Service was amazing one of our favorites was Federico Vasquez. Santa was our babysitter and she was great! The food was awesome. Los gallos, Zen, and Toro were our favorites. Housekeeping was wonderful!!! We ended up joining the membership club we had such a great trip. We can't wait to... More

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Champaign, Illinois
Top Contributor
57 reviews 57 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 24 May 2013 NEW

We visited this hotel 2 years ago and it was just converting to a Hard Rock. The service was spotty but we assumed it was because of the switch. The property is beautiful so we gave it another chance. We will not return. The service is possibly worse. Some hotel employees do a great job and the others are indifferent.... More

Was this review helpful? Yes 1
Hollywood, Florida
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 24 May 2013 NEW

On MaY 17TH I went to this hotel invited by my cousin that was celebrating a sweet 15th beach party to her daughter. When I arrived, I was informed to go and speaked with reservations on the left side as I walked inside, followed by a young lady with black very curled hair that also mistreated us, and I spoked... More

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See 3 more reviews by Esther P for Punta Cana
Whitecourt
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

We were staying at the Gran Bahai Principe and took a cab over to the Hard Rock. My wife wanted to try out the casino and I was hoping to catch a CFL football game in their sports room.The Hotel and Casino is completely enclosed and air conditioned. With the darkened glass doors and windows you don't see anything that... More

Was this review helpful? Yes 1
Richmond, Virginia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

Recently returning from my second visit to the Hard Rock Hotel & Casino Punta Cana. The first was for my wedding and after much bragging to our friends they decided to have their wedding there this past week as well. I didnt think it was possible but we had more fun than the first time. As always, the staff, the... More

Was this review helpful? Yes 4
HRHCPuntaCana, Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review
23 May 2013

We are elated to hear that you had such a great vacay this second time in our hotel Ozuna071511!! We are happy that you were able to celebrate your wedding here two years ago and that because of all your bragging about us your friends had their wedding here as well!! You’re awesome and we like awesome!!! :D We are... More

New York City, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

I'm writing this review while still here at the Hard Rock. This place has its positives and its negatives, which I would like to list for you readers. When we first arrived at the hotel we want to check-in where the lady seemed to not know what was going on. (A lot of the workers didn't seem to know what's... More

Was this review helpful? Yes 2
Salem, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We had a great experience from the moment we reached the airport in Punta Cana. The rooms have everything you need and plenty of room to relax (although I don't know why you're indoors in this paradise). The service is very good and the food options are great. The highlights for us were the beach, the spa and the golf... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

We had a very good service at the Hard Rock Resort Punta Cana. Every night after dinner, we spent family time at the coffee shop "MUST" and the service rep name Xiomara gave us an excellent service. She served us with her sweet smile and friendly talk. She should be a role model for all workers at the resort.

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Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

we were on holiday in dom rep, so we went from our hotel [the majestic] to the hard rock along the beach, nice long walk, i must admit the more we seen of the beach ,from a distance the beach at the hard rock looked massive, but not one person was on it, it wasn't a pleasant day but normally... More

Was this review helpful? Yes 2
See 2 more reviews by goldie999 for Punta Cana
HRHCPuntaCana, Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review
22 May 2013

Hello goldie999, we are happy that you took a stroll along the beach from your hotel to check ours out. While we know that some days the beach can be a little rougher than most days; we are in the process of building a wave breaker to ensure that our guests will be able to enjoy swimming in a more... More

Whitesburg, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

My wife and I have stayed at this location three times, once before it was Hard Rock and twice since the change over. Palace Resorts does and excellent job operating the property while Hard Rock handles the branding. This combination can not be beat. We have also stayed at the Cancun location and the hotel their ROCKS!!! The spa is... More

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HRHCPuntaCana, Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review
22 May 2013

Hello Craig A, it’s lovely to have repeat customers visit our hotel and you and your wife are not the exception!!! We are happy to learn that you enjoyed some pampering in the Rock Spa and that you got to play like a Rock Star in the golf course!! We are simply thrilled reading how you spent your vacation with... More

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Hotel Summarization (Beta)

What travellers say

  • Room service(176)
  • Very good(128)
  • Great time(86)
  • Ice cream(57)
  • Romantic dinner(51)
  • Main building(51)
  • Sun bar(33)
  • Golf course(27)
  • Eden pool(23)
  • Moon Palace(23)

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Blvd. Turistico del Este, km 28, Punta Cana 74, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotels in Punta Cana
#24 Top resorts Hotels in Punta Cana
#25 Luxury Hotels in Punta Cana
#28 Romantic Hotels in Punta Cana
#28 On the Beach Hotels in Punta Cana
Price range (per night): INR18,473 - 27,124
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The 1,787 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock’s first all inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort’s many offerings are luxe accommodations, the signature Rock Spa®, 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino – the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 15 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options are available through the resort’s nine restaurants, with Mansion by Simon by the famed Rock n Roll Chef Kerry Simon, set to open in 2013. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive

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Hard Rock Hotel & Casino Punta Cana
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