What can I say other than my husband and I have never been treated so well at an all inclusive resort!! We spent 7 nights and 8 days at the Hard Rock and returned home on Feb 7th. Needless to say, it was an amazing trip!! One of the best parts of our trip was interacting with the lovely staff... More

The scenery was great, the room was pretty nice (althought the flimsy plastic holder that the hair dryer was hanging on fell off every time I used it), had to call the front desk to get the fridge restocked several times before they did so, mattress was comfy, weather great, choices of restaurants good (Zen - Hibachi was our favorite),... More

I read tripadvisor weeks before our trip. All in all I thought the reviews were mixed, but I was optimistic that the bad reviews were from the pampered and spoiled.....sorry for that. We entered the lobby and my girl was given a fresh rose and an "Hola". She waiting on the comfy chairs as I checked in. Apparently they got... More

I can't believe that I've read a couple of bad reviews on this resort. I've been bringing my group of friends down south for over 30 years. This year, 21 of my friends joined me for this trip. Every single person told me, "Dave, I want to come back to the Hard Rock every year!" The trip started with some... More

In Hard Rock Hotel & Casino Punta Cana you have no time to be bored. From very early in the morning to late at night. Junt like they say: "ANIMATION: VERY GOOD". More

We stayed at the Hard Rock Hotel Feb. 10-15th the resort itself is beautiful the service is terrible. Checking in took almost an hour of standing at the counter with a check in rep. never found out what the problem was found out when you ask a question they don't want to answer its easiest for them tyo claim they... More

Hard to get on site activities. Plus they were very expensive. Could not get toiletries and sundries at a decent price-they were all jacked up. Hard to find information on what was going on. Hard to get a decent non-alcoholic drink-very limited. Alcoholic drinks were OK if you wanted Rum & Coke or beer. Poor wine selection. Hard to find... More

I would agree with a lot of the other reviews in saying that this place is MASSIVE!! My husband and I just returned from a weeks stay at the hard rock with friends that are members and have been there more then a few times. I have to say that checking in was a disaster and we were put into... More

I am not going to complain about our 5 night stay at the Hard Rock in Punta Cana, I am not however, going to rave about it either. The room is extremely comfortable and the bed was perfect imo. I got some great nights sleep. We stayed in building 4 on the 3rd floor. To our suprise it had a... More