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Viva Wyndham Playa Dorada


TripAdvisor Popularity Index
#26 of 58 hotels in Puerto Plata
TripAdvisor Traveller Rating
3.5 of 5 stars 295 Reviews
Recommend74% |
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“This place is a dump!” 29 Jul 2009 - lopezcrew
“My entire group enjoyed Wyndham!!” 20 Jul 2009 - keyhada
Call now to book: 1-800-45-HOTEL from hotels.com
Get a great room at a smart price
Avg price for top Puerto Plata hotels = INR10,071
INR6,248* Puerto Plata Village Resort and Spa 3.5 of 5 stars 70% recommend
*Average prices

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Free Puerto Plata Guide

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What's Near Viva Wyndham Playa Dorada

Top-Rated Nearby Accommodations
Hotel INR* Distance Rating
ClubHotel Riu Mambo ₨9372 0.0 mi 0.0 km 4 of 5 stars
Gran Ventana Beach Resort ₨11563 0.0 mi 0.0 km 4 of 5 stars
BlueBay Villas Doradas ₨8393 0.0 mi 0.0 km 4.5 of 5 stars
ClubHotel Riu Merengue ₨9465 0.5 mi 0.8 km 4 of 5 stars
Victoria Golf & Beach Resort ₨9652 1.7 mi 2.8 km 4 of 5 stars
All Accommodations in Puerto Plata
*Average price
Top-Rated Nearby Restaurants
restaurant Distance Rating
Le Papillon 0.5 mi 0.7 km 4 of 5 stars
El Batay 0.5 mi 0.7 km 4 of 5 stars
Taste Restaurant & Terrace 0.5 mi 0.8 km 4.5 of 5 stars
All Restaurants in Puerto Plata
Nearest Top-Rated Things to Do
Thing to Do Distance Rating
Rancho Lorilar 1.4 mi 2.2 km 5 of 5 stars
Diwa Dominicana 12.7 mi 20.4 km 4.5 of 5 stars
All Things to Do in Puerto Plata

Traveller Advice on Viva Wyndham Playa Dorada

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  • Ask a question or view 364 posts on Puerto Plata from this week.
Web Comments from Travellers (1)
Title Source
“Viva Wyndham Playa Dorada All Inclusive” Expedia.com
Viva Wyndham Playa Dorada
Hotel class 3.5 of 5
Playa Dorada Complex, Puerto Plata, Dominican Republic
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Reviews you can trust

74% Recommend
3.5 of 5 stars 295 reviews
Excellent
92
Very good
106
Average
33
Poor
34
Terrible
30
By trip type
All (295)
Business (5)
Couples (68)
Family (53)
Friends getaway (28)
Solo travel (2)
[ Date ] [ Rating ]
“This place is a dump!”
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1 of 5 stars
lopezcrew
new jersey
29 Jul 2009 | Trip type: Family
2/3 found this review helpful

Just got back from this nightmare place. The hotel is so outdated it needs to be knocked down completely and rebuilt! When we arrived, they couldn't find our reservation. That should of been our first clue to get out! The room they gave us smelled really muggy- we asked for a room change immediately! The second room "smelled" better but... more

“My entire group enjoyed Wyndham!!”
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4 of 5 stars
keyhada
Calgary
20 Jul 2009 | Trip type: Friends getaway
0/1 found this review helpful

I personally enjoyed Wyndham, the entire staff was amazing with all the customers. They made us feel right at home, we never felt like we were in any potential danger. Only downfall was that there was only one good night club to go to every night, and it mainly played hip hop and rap, we were expecting more spanish music... more

Management response from
VivaPlayaDorada, Guest Service Manager

We are writing from Guest Service here at the Viva Wyndham Playa Dorada, and first of all we would like to thank you for choosing our resort for to spended your vacation with us. Also we would like to express, your grateful for the positive feedback on your recent stay at the property. We are very happy that you and...

“Help, Im a customer get me out of here!”
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1 of 5 stars
casserole71
united kingdom
17 Jul 2009 | Trip type: Business
2/2 found this review helpful

This place makes Butlins look like Sandy Lane! The rooms are dated, dark and damp, some smelt of drains and non of our parties patio doors locked. The buffet restaurant is more like a staff canteen serving the same food day in and day out. The pool bar which incidently doubles as the bar where eveyone meets in the evening... more

Management response from
VivaPlayaDorada, Guest Service Manager

Thank you for your feedback on your recent stay at Viva Wyndham Playa Dorada. It is very important for our continued success that we hear from our guests. Your comments will assist us in our commitment to improve in all aspects of our operations and services. Please accept a sincere apology for the incident you encountered during your stay. We...

“Worst Trip in My Life!”
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1 of 5 stars
laffin59
Toronto
2 Jul 2009 | Trip type: Friends getaway
2/3 found this review helpful

Hotel was substandard ... Staff not friendly nor sympathetic to problems. Hotel is way too far from the beach to be considered a beachfront. If you are disabled, good luck in seeing any entertainment as it is on the 2nd floor 90% of the time. Food was the same thing heated over day after day. Older omelette server was ignorant.... more

Management response from
VivaPlayaDorada, Guest Service Manager

Dear Customer, Thank you for your feedback on your recent stay at Viva Wyndham Playa Dorada. It is very important for our continued success that we hear from our guests. Your comments will assist us in our commitment to improve in all aspects of our operations and services. Please accept a sincere apology for the incident you encountered during your...

“Very dissapointing”
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1 of 5 stars
domonic
london
30 Jun 2009 | Trip type: Couples
1/4 found this review helpful

We found the staff rude at times,most of the staff did'nt understand basic English.Guest Services were not very helpful.It was a long walk to the beach.The doors to the terrace did not lock properly. more

Management response from
VivaPlayaDorada, Guest Service Manager

Dear Customer, Thank you for your feedback on your recent stay at Viva Wyndham Playa Dorada. It is very important for our continued success that we hear from our guests. Your comments will assist us in our commitment to improve in all aspects of our operations and services. Please accept a sincere apology for the incident you encountered during your...

“Worst Vacataion ever. We checked into aother hotel it was so bad.”
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1 of 5 stars
dryoung1
Madison, CT
29 Jun 2009 | Trip type: Family
1/3 found this review helpful

We booked a activity and the director never told the tour guide and so they never came to pick us up. We went through six key cards because none of them would open the door and they door wouldn't lock. We were placed right next to the bar and loud obnoxious music played all through the night, preventing us from... more

Management response from
VivaPlayaDorada, Guest Service Manager

Dear Customer, Thank you for your feedback on your recent stay at Viva Wyndham Playa Dorada. It is very important for our continued success that we hear from our guests. Your comments will assist us in our commitment to improve in all aspects of our operations and services. Please accept a sincere apology for the incident you encountered during your...

“Very basic - good if you speak Spanish”
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2 of 5 stars
miffedlondon
London
24 Jun 2009 | Trip type: Couples
2/2 found this review helpful

This hotel is definitely geared towards the 'locals'. When they descended mob handed at weekends everything was done for their benefit, the English were not considered at all. They got extra outside bars, handed drinks as they entered the dining room. They were still swimming in the pool at 7-7.30 in the evenings, when it was just the rest of... more

Management response from
VivaPlayaDorada, Guest Service Manager

Dear Customer, Thank you for your feedback on your recent stay at Viva Wyndham Playa Dorada. It is very important for our continued success that we hear from our guests. Your comments will assist us in our commitment to improve in all aspects of our operations and services. Please accept a sincere apology for the incident you encountered during your...

“Dissapointing!”
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3 of 5 stars
traveller2093
uk
21 Jun 2009 | Trip type: Couples
1/1 found this review helpful

Wasnt aware until we arrived at hotel that it is due to be closed for a major refurb in oct, and believe me i can understand why! Had to change rooms 3 times due to problems, Thomas cook rep was brilliant and made hotel move us to a junior suite. Rooms and hotel were clean but very dated and run... more

Management response from
VivaPlayaDorada, Guest Service Manager

Dear Guest, Thank you for taking the time to write about your experience. At Viva Wyndham Playa Dorada are happy to know that you enjoyed your stay even thought there were a few things that you didn’t like we regret we couldn’t meet your expectation. We wish we would have done better enough to amaze you. We thank you again...

“Friendly staff, decent food, will be back”
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4 of 5 stars
steeloblk
NY
17 Jun 2009 | Trip type: Friends getaway

This is a decent hotel Five star hotel it is not! But then again we were not looking one. We wanted a decent hotel, good service and good food. Nice beach and friendly staff. Everything about this hotel is average. So if you set your expectations there you wont be dissapointed. As one of the other reviews mentioned ,check in... more

Management response from
VivaPlayaDorada, Guest Service Manager

We really, appreciate your review published on Trip Advisor. We are glad to know that you and your family enjoyed your vacation at Viva Wyndham playa dorada Your good comments encourage us to continue working every day to exceed our guests’ expectations. Regarding your important observations concerning the check-in we can assure that we will review into this matter in...

“Absolutely Horrible!”
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1 of 5 stars
Jad0re
Brooklyn, NY
12 Jun 2009 | Trip type: Couples
1/4 found this review helpful

We arrived at the Hotel June 3, 3009 at 3PM, we checked out of the hotel June 3, 2009 at 9PM (Note: we were supposed to stay there until June 8, 2009). Where to begin? Well first off unless you speak Dominican, I would not have any expectations on having anyone, including the front desk understand you. After you arrive... more

Management response from
VivaPlayaDorada, Guest Service Manager

Dear Customer, Thank you for your feedback on your recent stay at Viva Wyndham Playa Dorada. It is very important for our continued success that we hear from our guests. Your comments will assist us in our commitment to improve in all aspects of our operations and services. Please accept a sincere apology for the incident you encountered upon your...

Check Rates and Availability
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Viva Wyndham Playa Dorada Also Known As

  • Wyndham Hotel Puerto Plata
  • Wyndham Puerto Plata
  • Puerto Plata Wyndham
Address: Playa Dorada Complex, Puerto Plata, Dominican Republic