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All 48 Puerto Plata hotels »

Hacienda Suites

Confresi Beach, Puerto Plata, Dominican Republic
Hotel amenities
Ranked #40 of 48 hotels in Puerto Plata
3.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    2
    3
    1
    3
    6
Date Rating
jlok600
North Arlington, New Jersey
1 review
1 of 5 stars Reviewed 3 July 2011

The place is a very beautiful resort but the food and service was the worst ever. You would not get the service you paid for whatsoever. Please keep in mind that your room towels you will not get at at all during the day. Your room will not be cleaned until later on in the evening. If you pay for... More

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esther2404
Clearwater, Florida
1 review
4 of 5 stars Reviewed 25 January 2011

The trip was so much fun I wouldn't think twice about going back. I actually went in spring of 2009 with my mother. I loved meeting all of the friendly people from all over the world. The staff was so nice and not only did they help you when needed but they were also willing to just hang out and... More

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km1205
Cheyenne
1 review
4 of 5 stars Reviewed 2 September 2009

My husband and I went there for our honeymoon/one year anniversary. We had read alot of the reviews on the hotel before we went. We decided to go with an open mind for ourselves. We had so much fun. We stayed in a one bedroom suite. It was a perfect size for the two of us. We had a rather... More

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catinthehatNewYork
New York
1 review
2 of 5 stars Reviewed 11 June 2008

Were weren't presented with the ammenities we were entitled to until we complained repeatedly. We stayed at one of the villa's which was lovely however the pool was dirty. (they did show up every morning to drag leaves the out.) You can actually see the discoloration around the sides. Quite disgusting. Also there were cockeroaches and tons of ants in... More

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nasusPeterborough
Peterborough
1 review
2 helpful votes
1 of 5 stars Reviewed 3 June 2008
2
people found this review helpful

Reviewer "Peterborough England" We have just returned from a fortnight stay in the Hacienda Suites, what a holiday from hell. They put us on the third floor which my elderly parents could not manage, we were moved but the accommidation was basic to say the least, no wardrobes in one of the bedrooms, had to ask for a chest of... More

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cdenis
New Jersey
2 reviews
7 helpful votes
5 of 5 stars Reviewed 2 July 2007
2
people found this review helpful

We had a great time! We stayed in a 2 bedroom suite overlooking one of the many pools. The beach was a short picturesque walk through the resort. The food was OK, not a great bargain for the money. But the Europeans we met all felt it was a bargain for three meals plus snacks and drinks per day. (we... More

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travelbugRutherford
Rutherford , NJ
Reviewer
5 reviews
5 helpful votes
3 of 5 stars Reviewed 3 April 2007
2
people found this review helpful

The resort was very nice , the people very friendly and the varity of the buffet was above avarage. Making reservations for the restaurants was very difficult . We were able to book 2 restaurants in our one weeks stay. the wait staff was pretty much attentive considering the tipping is included and from my observation not too many people... More

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tripduker
chicago
2 reviews
13 helpful votes
1 of 5 stars Reviewed 27 December 2006
6
people found this review helpful

Worst food ever in a resort! Don't be fooled by pictures on website. That is not what you get. This place is so bad we would never go back there. The only thing they are concerned with is the VIP World Timeshares. If you already own a timeshare, you will be treated terribly by their staff. They use the hard... More

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A TripAdvisor Member
Racine, WI
1 review
6 helpful votes
4 of 5 stars Reviewed 12 June 2006
6
people found this review helpful

Personally my wife and I thought the resort was beautiful. We stayed in one of the suites, of which all of them were in the process of being re-done inside(On a side note I noticed that they had completely gutted one of their hotel/studio buildings and were re-doing that too). The only problem we encoundered was low water pressure one... More

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PerilousNJ
New Jersey
Reviewer
4 reviews
22 helpful votes
1 of 5 stars Reviewed 10 June 2006
6
people found this review helpful

Went through Sundance vacations and were extremely excited, but what a disappointment! Rooms were old, rundown, exposed plaster, dirty. Moved to the "newer section by "nicely" complaining and the room was SO mildewed we got sick! The buffet food, although plentiful , was pretty disappointing. Forget the other restaurants too (the ones you have to make reservations to) -- went... More

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Hacienda Suites Also Known As

  • Hacienda Hotel Puerto Plata
  • Hacienda Resort All Inclusive
Address: Confresi Beach, Puerto Plata, Dominican Republic

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