Got there at 1 and had to wait until 3 to check into the room, no problem, just left the luggage with the bellhop and went to the buffet.......... Went back to the front desk a couple of times to see if the rooms were ready because I was sweating my but off in jeans and all and was ready... more

My wife and I booked this trip with the expectations of it being similar to our last "all inclusive" vacation of last year in Cancun. Boy were we dissapointed!!! Just place a tombstone in front of the resort and call it dead! In it's hayday it may have been a great place to vacation, but now the place is run... more

We came back last night 9/19/09 from a week stay at the Sun Village Resort. The staff was very attentive and pleasant. The room was adequate. The food was good, especially in the two a la carte restaurants, Citrus and Lemongrass. Unfortunately, it became obvious very quickly that the hotel was pinching pennies. The bars ran out daily of the... more

To make this short and sweet...our rooms went without air conditioning for two nights, the main pool was green and closed with caution tape upon arrival and did not re open until 4 days into our trip. The front desk could care less and made quite sure it was obvious. The beach bar closed at 6 pm every night and... more

We stayed at SunVillage in March. This was our very first vacation like this. When we arrived at SunVillage we were so exctied. The people who greeted us were very friendly and the lobby looked beautiful. Seemed to going well until we got to our room. The room they put us in was smelly. The phone did not work, the... more

As always we consulted Trip Advisor befor we left and the reveiws on this property where very mixed. We did not pay much for the trip, so we only had moderate expectation, and unfortunately our experience was way below that. For instance, we read the wine was undrinkable, so we all toted bottles from the US. We read the Booze... more

Typically I look for a Trip Advisor rating of 80% or more before I book at a resort. Although this is at 70%, I booked anyway due to the low price ($500 for 7 nights - all inclusive including airfare). I couldn't stay at the local Comfort Inn for that kind of money. That said, I knew it was not... more

The room was ok clean stayed in 30621 great maid! The grounds were lovely!! The food was ok at the italian and sonama restaurant. The bar's ok don't come here if you want presidente beer or top shelf liquor. You will only be disappointed. But if you want a grat dinner or lunch try los charros mexican restaurant heading towards... more

We have nothing nice to say about this resort at all. We traveled with our two children 6 and 9 years old. Our fist night started with us not getting the upgraded room we paided for. Instead we got stuck in a really crappy room. To our surprise there was also a bug in the room. This bug was about... more