ditto; While the resort is not a 5-star, the staff and service are 5 star Thank you to the people of the Dominican Republic for working so hard to provide a great christmas new year vacation. Thank you to all the staff in the bars, restaurants, kitchens, the cleaners and orange shirted entertainment host for your charming and friendly service... More

Four of us stayed at the grand paradise in december,and were there over christmas,the staff in the bars,resturants &entertainment couldnt do enough for you,they were so good with the kids,the rooms are really good,and were cleaned everyday we were there,and clean bedding &towels daily,the mini-bar in the room was disappointing one 391ml bottle of soft drink daily!!,but only got 10... More

We just returned from our new years vacation sick disappointed and feeling ripped off. This Hotel is a 2.5 star at best We travel 3 or 4 times a year using Air Transat and others and felt comfortable with nolitours and their hotel ratings. This is no longer the case and we will never travel with this tour conpany again.... More

Nous revenons de ce "resort" il y a de cela à peine une semaine. Les points positifs: Extrêmement bien situé. Petit. Donc tout est à proximité. Ce qui est bien lorsque des personnes âgées et des enfants nous accompagnent. Les chambres sont bien, propres et plutôt grandes. Elles avaient été redécorées ces dernières années. Nous n'avons manqué d'eau et éclairage... More

It was nice family vacation. We went in December and were there during Christmas. Service and People: While the resort is not a 5-star, the staff and service are 5 star. Very friendly and as many have said in other review, the go out of their way to make your trip pleasant. Case in point - one of the waiters... More

4 of us stayed at Grand Paradise for one week and loved it! The rooms were really clean and the beds were very comfortable. We stayed in building 7 which is just a short walk to the beach. The resort isn't very big. The staff was very friendly - however the front desk staff wasn't too much. They only give... More

This resort claims 4-star; but it's not up to the standard. The hotel room is moderate. Not well equipped at all. Poorly designed. Average cleanliness. Maid service is not great. Although I tipped $1 everyday, I did not receive good service. Some days, when I came back around 4:30 or 5pm, there was no clean towel in the bathroom. I... More

Just returned late last night and contrary to all the other reviews our group of eight loved it. - Staff was over the top in service - always helpful. The beach was amazing - some days it was windy - but hey it's the beach. Lots of chairs - and yes there were vendors - but they didn't hassel us... More

Have just returned from our first trip to DR after visits to Mexico and Cuba. Of course, every country or resort is different and we try to have an open mind but overall, the disappointments outweigh the positives. My family, wife and 2 daughters, booked 2 rooms to stay over X'mas. First problem was the hotel policy of 1 key... More