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Hilton Santo Domingo

4.0 of 5
Ave George Washington, No 500, Santo Domingo, Dominican Republic
Hotel amenities
Special offer
$84 per night
Ranked #8 of 67 hotels in Santo Domingo
4.0 of 5 stars 137 Reviews
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137 reviews from our community

    Trip type
Traveller rating
    76
    33
    14
    5
    9
Date Rating
ClientServiceExpert
London, United Kingdom
Top Contributor
141 reviews
39 helpful votes
5 of 5 stars Reviewed 29 January 2012

nothing to complain. Healthy food, drinks, and atmosphere More

Was this review helpful? Yes
Elisabeth Reyes, Public Relations Manager at Hilton Santo Domingo, responded to this review
14 February 2012

Thank you for providing feedback on your stay with us. Should I be able to assist you with future accommodations, please do not hesitate to contact me Sincerely, Elisabeth Reyes Communications & Marketing Manager More

Lirio C
New York City, New York
2 reviews
5 of 5 stars Reviewed 28 January 2012

I stayed at the Hilton Santo Domingo to celebrate my mom's birthday. From the time I made the reservation to the time of departure was all a five star experience. I only had to mention what the occasion was and it took off from there. We where appointed a beautiful suite with access to the executive lounge and to full... More

Was this review helpful? Yes
Elisabeth Reyes, Public Relations Manager at Hilton Santo Domingo, responded to this review
14 February 2012

Thank you for taking the time to comment on your stay with us. We are very happy that our services met your expectations and I thank you for your excellent comments about the service and our team members. Rest assured I will share them with all. Should I be able to assist you with future accommodations , please do not... More

dt-2003
Niagara Falls, Canada
Contributor
19 reviews
8 helpful votes
4 of 5 stars Reviewed 25 January 2012

We drove to Santo Domingo from Puerta Plata and had a little trouble finding the Malecon but directions from a police officer put us on the right path. Easy parking in lot. Hotel lobby was nice and staff were helpful. Room was total typical Hilton, great bed, clean room and fabulous view of the sea.. Noise in the morning on... More

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Elisabeth Reyes, Public Relations Manager at Hilton Santo Domingo, responded to this review
27 January 2012

Thank you for providing feedback on your stay with us! Our staff is delighted to hear you enjoyed our facilities and City tour. Should I be able to assist you with future accommodations, please do not hesitate to contact me Sincerely, Elisabeth Reyes Communications & Marketing Manager More

G5ive
New York City
Senior Reviewer
8 reviews
15 helpful votes
5 of 5 stars Reviewed 25 January 2012

I stayed at the Hilton Santo Domingo from January 14-16th, I was really impressed with this hotel. I travel often to Santo Domingo and I've stayed at the Centenario on a few occasions, but I would have to say that the Hilton takes the crown. The service is impeccable, the staff is very professional and they always make you feel... More

Was this review helpful? Yes
Elisabeth Reyes, Public Relations Manager at Hilton Santo Domingo, responded to this review
27 January 2012

Thank you for taking the time to inform us on your stay with us and for your excellent comments! We are pleased that you enjoyed our facilities. Should you need any assistance with a future stay, please do not hesitate to contact us. Sincerely, Elisabeth Reyes Communications & Marketing Manager More

Bertouille
London
Senior Reviewer
7 reviews
16 helpful votes
5 of 5 stars Reviewed 6 January 2012

Right on the Sea front, the Hilton is next to most of the leading hotels in Santo Domingo and fairly close to the colonial district. The rooms are very nice, but surprisingly we were with friends who were upgraded to the executive floor but had smaller rooms. Beds are of excellent quality and the breakfast really good. The swimming pool... More

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Elisabeth Reyes, Public Relations Manager at Hilton Santo Domingo, responded to this review
10 January 2012

Dear Guest, Thank you for taking the time to show your appreciation for the service received during your stay. We are very happy to learn that you had a very enjoyable experience. I also take note of those comments which indicate opportunity for improvement; your opinion has been valuable for us. Should I be able to assist you with future... More

thanksmate
Sydney, Australia
Senior Reviewer
9 reviews
8 helpful votes
5 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

What a surprise to find a Hotel, in a small and reasonably poor country, that really provides excellent service and Value for money. Great stay, i travel a lot and very impressed. staff friendly and speak great english. food was good and reasonably priced. Not to Far from airport. Ocean Views.ATM in Foyer. Hotel Cars ready to hire with driver... More

Was this review helpful? Yes
Elisabeth Reyes, Public Relations Manager at Hilton Santo Domingo, responded to this review
6 January 2012

Thank you for taking the time to show your appreciation for the service received during your stay. Our staff is happy to hear that their attitude does not go unnoticed. Should I be able to assist you with future accommodations, please do not hesitate to contact me Sincerely, Elisabeth Reyes Communications & Marketing Manager More

dvdramos
New York City, New York
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 3 January 2012

It has everything you need for a great hotel. It lives up to the Hilton name. Food is excellent. Pool is good. Bartender Honny does a good job. Club level was excellent. Now all they have to do is give out the Wifi for free, instead of charging $12 per day. Come on guys, don't nickel and dime us for... More

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Elisabeth Reyes, Public Relations Manager at Hilton Santo Domingo, responded to this review
6 January 2012

I want to thank you both for taking the time to comment on your stay with us and for your kind comments on our staff, rest assured I will share with them, especially with Honny. Please take note our internet service is free for Gold and Diamond HHonors members. We offer complimentary internet access in our outlets (Akwa Bar &... More

RuthNYC
NYC
Senior Reviewer
8 reviews
39 helpful votes
4 of 5 stars Reviewed 2 January 2012
2
people found this review helpful

As this reviewer stated this is a great place for the business traveler. Very clean rooms, very friendly staff and I would also give this place 5 stars for a business traveler. I was also not too impressed with the pool--very shallow and in the shade for most of the afternoon. The windows do not open and I can understand... More

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Elisabeth Reyes, Public Relations Manager at Hilton Santo Domingo, responded to this review
6 January 2012

Thank you for providing feedback on your stay with us. We were delighted to hear that you were satisfied with your stay. I thank you also for your suggestion; unfortunately, local law mandates that we segregate actual charge from taxes and service (I realize from the customer perspective this is not as friendly as we would like it to be).... More

Cal L
Oklahoma City, Oklahoma
1 review
1 of 5 stars Reviewed 1 January 2012

The Hilton hotel that shouldn't bear the name! I planned a trip to enjoy Christmas (2011) and New Years (2012) in the Dominican Republic. The purpose was to get away from the stress of what is a very rewarding but challenging career. By my very nature, I love to plan. So planning a trip for me starts many months before... More

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guefink
Cambridge
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

We were looking for a base to travel around the country, and were really happy with the Hilton. The hotel is close to downtown (about 30 minutes walking along the shoreline), and primarily targets a business audience. The rooms are nice and clean, and the staff is friendly. If I had been here for business, I would have given the... More

Was this review helpful? Yes
Elisabeth Reyes, Public Relations Manager at Hilton Santo Domingo, responded to this review
6 January 2012

Thank you for taking the time to remark on your experience at our hotel and for your great comments!. Our staff prides itself on its service level and takes in stride comments that are likely to help them in this endeavor. Your feedback will be shared with them in an effort to improve I trust you will continue to choose... More

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Hilton Santo Domingo Also Known As

  • Hilton Hotel Santo Domingo
  • Santo Domingo Hilton
Address: Ave George Washington, No 500, Santo Domingo, Dominican Republic

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