I was forced to go to this hotel because HOTEL SANTO DOMINGO wouldnt honor my reservation. At first I was upset that I had to wait for a room, and the lady told me to check the pool out ....IN THE RAIN, but she soon found a room for me. If you dont get a upgraded room, you room will... More

On November 18th, 2011 I celebrated the reception party of my wedding at the Ambar Salon of the Hotel. The place was perfect for the kind of decoration that i wanted and i liked the fact that the staff of the hotel got very involved with that matter and worked as a team with the decoration company so that my... More

I stayed here for a weekend while working in DR. The front desk staff were very helpful. They were happy to answer all the questions I had and organize transportation for me at anytime. My favorite thing to do during a work trip is order room service and just relax. The room service was prompt and, in my opinion, the... More

I stayed here for one night.The staff were courteous, but not overly friendly. The Security would not allow a female rep from the Dominican government to accompany me to my room, so I had to conduct business sitting in the lobby. The Front Desk said I would have to pay extra if I wanted to take a guest to the... More

We stayed here during a mission trip in a town 45 minutes away. We chose this because it is a safe location with clean rooms and great breakfast. The lobby area is nice to relax. the pool is large, fitness center to work out as well as soccer, shuffleboard, tennis, hot tub. The only drawback is the UN free Wifi.... More

The reception staff are excellent and extremely helpful. Our organization occupies quite a few rooms during the spring and summer. If there is ever an issue with anything, the staff is very prompt in taking care of the situation. They are very concerned with our comfort. The maids are very friendly and do a great job! The restaurant has a... More

Second time in this hotel on business and overall an ok stay. The amenities at the hotel are excellent with a great pool, good size rooms which are clean and well maintained (floor 6) although wifi was a bit iffy in my room but fine in the lobby. The only downside for me was the reception staff - took an... More

We have stayed at many hotels in Dominican Republic. We chose this one because it was in the middle of 2 areas where my husbands family is. Since we have a little 5 year old, I needed to make sure they had a pool. This was basically the only thing fun for little ones. They did have live turtles at... More

My daughter and I were there for a week and enjoyed every moment. Would love to go again and would definitely stay there. Everyone was courteous and gracious. The rooms were exceptionally clean as was the entire hotel. Do not know why anyone would complain about this hotel or the people. I would certainly recommend it to my friends and... More