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All 70 Santo Domingo hotels

Renaissance Jaragua Hotel and Casino

3.5 of 5
Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
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Ranked #30 of 70 hotels in Santo Domingo
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272 reviews from our community

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Traveller rating
    51
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    46
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Date Rating
Miami, Fl
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 10 June 2013

I feel compelled to write about my recent experience at the Renaissance Hotel Jaragua in Santo Domingo, Dominican Republic. Mind you, I do not expect perfection all of the time but judging from my years of experience staying at Marriotts all over the world I am nothing but disgusted at what a bad experience my friend/business partner and myself had... More

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RHIJaragua, Manager at Renaissance Jaragua Hotel and Casino, responded to this review
17 June 2013

Thank you for taking the time to write your past experience at our hotel; your comments are very valuable. I have already addressed with each department areas we need to focus more attention; it is all about execution and attention to details. Please accept our apologies for not being able to provide the level of service you expected. You are... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 7 June 2013

What I mean by that is that you can't compare it to a renaissance in the USA, the hotel is indeed of a great need of restoration, but that said I am very impressed by the staff that are very helpful and well trained, it is very safe and the hotel is clean, so you can't really complain since the... More

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Wilton Manors, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013

I used to live in Santo Domingo 43 years ago and we used to come to the Jaragua hotel as kids and spend the day at the pool so when I was returning with my grown sons I wanted to see if it was as I remembered. They have built an entirely new hotel on the front along with a... More

Was this review helpful? Yes 1
See 2 more reviews by Anne M for Santo Domingo
RHIJaragua, General Manager at Renaissance Jaragua Hotel and Casino, responded to this review
4 June 2013

Thank you very much for taking the time to write a comment about our Hotel. We are pleased that after so long, we have been honored with your visit and remembered the good moments you have spent in our property. We are glad that you and your family have enjoyed your time in Santo Domingo. Santo Domingo today is the... More

Orlando, Florida
Top Contributor
70 reviews 70 reviews
65 hotel reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 24 April 2013

We stayed twice at this hotel during our stay in the Dominican Republic and we really enjoyed our stay. I will have given it a 5 rating but the hotel rooms really need a renovation to be comparable to the newer hotels; but as far as the price paid for the room you really can't ask for more. Since the... More

Was this review helpful? Yes 2
RHIJaragua, Manager at Renaissance Jaragua Hotel and Casino, responded to this review
7 May 2013

Thank you for your visit and for the compliments about our staff on the quality of service you received. Your comments are very important to us. Rest assured our associates will be recognized for the job done. We will look forward to see you soon! Eduardo Reple General Manager More

Naples, Florida
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 22 April 2013

This is a totally acceptable hotel for the Dominican Republic. The staff were excellent. They were extremely accomodating from Wladimir at check-in to George the bartender in the Champions Sports Bar. They helped us with taxis and travel to and from the airport as well as setting up a golf outing for us a short distance from Santo Domingo. The... More

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Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 15 April 2013

In my opinion some of the drama I've read from other reviewers about this being the worst Renaissance ever is highly exaggerated. The common areas are very nice, comfortable seating and updated furnishings. I had a sandwich from the little shop by the entrance to the pool and it was good and fresh. The casino is big and they have... More

Was this review helpful? Yes 1
Charleston, South Carolina, United States
1 review
2 of 5 stars Reviewed 14 April 2013

For a Marriott Hotel and the name that it carries it should be better.But the city is great,beautiful sight seeing.I was really suprised because what i saw on their website is totally different.I will visit Santo Domindo again but not the Renaissance.The furniture is very terrible not much space in the closet,the bathroom tub is so small.They need a good... More

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Auburn, California
Senior Contributor
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11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 9 April 2013

I was really surprized by this hotel. The Marriott Renassiance has always been a top of the line hotel. But this one you could hang a Motel 6 sign on it. The rooms were large and bed was comfortable but the furniture in the room was beat up. Doors and drawers were hanging or did not open correctly. The door... More

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NY
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 April 2013

. During last week's trip to the Dominican Republic, My wife and I stayed at the Magna 365 Hotel but because of a little mistake from our part we had to move from the Magna 364 to the Jaragua because of my wife's past experiences at that hotel. Many years ago my wife stayed at that hotel and told me... More

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See 3 more reviews by JSE65 for Santo Domingo
Punta Cana, Dominican Republic
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 April 2013

The check in process was a hustle, I was given room 263, and I assumed that I was on the second floor, off my way I go.., taking the elevator to the second floor. To my surprise the only room in that floor was room 217 and the rest were offices!, so I went back to front desk, the clerk... More

Was this review helpful? Yes 1
 
 
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Additional Information about Renaissance Jaragua Hotel and Casino

Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Jaragua Hotel
Renaissance Santo Domingo
Santo Domingo Renaissance
Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 70 hotels in Santo Domingo
Price range (per night): ₹5,302 - ₹6,512
Hotel Class:3.5 star (3.5*)
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