We've spent 2 nights mid January 2012 at the plaza hotel & casino in Willemstad. The hotel has an excellent location and our view from room 318 was great, over the swimming pool and sea. The hotel lobby looks nice and exotic (with a few mosquitoes).
The bed was large and comfortable.
That's all the positive i can say.
On...
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I recently travele to Curacao with my family for Thanksgiving holiday and can safely say that I have never stayed in a hotel that I was more dissatisfied with than the Curaco Plaza Hotel and Casino. This is due in large part to the laziness and poor attitude of the staff. When we arrived, it took an extremely long amount...
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Dear Jennifer B,
I am dissapointed that we let you and your family down while here in Curacao. It seems that some of our staff did not perform as expected and for this I am very sorry.
It also seems that from your comments, some of our staff did a great job and we are happy to hear this.
I...
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Enjoy the room and the dinning. The fort is interest as it is an old historical site. The location to shopping and the flea market was perfect. Swam and went diving off the shoreline at the hotel. The water was perfect temperature, bottom sand at the waters edge, the coral beautiful. There are plenty of beautiful fish.
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Dear Stormduck,
I am glad that you had a "GREAT STAY" with us at the Curacao Plaza Hotel and that you enjoyed the room and our dining. This is always wonderful to read on TripAdvisor!
You are so right, the Waterfort Fort is stunning and our location to great duty free shopping and the markets are PERFECT!
Anyway, thanks for...
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the hotel is in the middle of the "city" and the city is not noisy. Ask for the low rise with a balcony. We paid $130 plus plus which was a reasonable price for what you get.
Wifi and multi channel tv was included. The rooms are clean but tired. They should invest in better pillows.
The staff were accommodating...
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Dear 530Peterchristine530,
Thanks for staying with us at the Curacao Plaza Hotel and posting your review on TripAdvisor. We always appreciate hearing from our guests.
I am glad that you found our location GREAT, our staff “ACCOMMODATING" and our rooms "CLEAN". I realize that while you enjoyed your stay, we can still work a little harder to make your next...
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the entire family loved the plaza...Could not have asked for a better location, walking distance from everything there is to visit...Rooms were clean and the staff was always helpful...
Will not hesitate to go back.
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Reviewed 4 May 2011
It's always great to read nice reviews about the Curacao Plaza Hotel on TripAdvisor and to see that we have served our guests well. We are constantly working to exceed our guests’ expectations and it looks like we did a good job for your family!.
We really appreciate your trust, business and kind words.
Thank you.
DRH
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I stayed for 5 nights via a prepaid booking. The hotel is very old and dilapidated not even
the quality level of a Motel 6.
AMENITIES
The internet is not free and there is no airport shuttle. The "shuttle" only takes guests to the Seaquarium Beach for $3 roundtrip. There is $15/day resort fee. The "basic" rooms do not include...
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Honestly, your review is very concerning to us at the Plaza Hotel. This is not because of any criticisms or areas where we can improve, but because many of the items you discuss makes us question if you have written about the right hotel.
Let me explain...
First, at the Curacao Plaza Hotel Internet is FREE. Yet, you said it...
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I stayed at the Plaza months back and had a nice trip. I even said I would stay here again.
But when I had the chance to return to Curacao recently, I looked at other hotels in Willemstad, compared prices and fully did my homework. I selected the Plaza Hotel & Casino again and I have a very nice stay....
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Reviewed 29 April 2011
We love when guests return to the Curacao Plaza Hotel, it shows that we are doing our job correctly and providing the services, cleanliness and hospitality travelers’ demand.
And we are glad that you compared the other nearby hotels, yet selected us.
You're right, our croissants are awesome!
Thanks for your continued support.
DRH
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We were booked into the Plaza Hotel & Casino, read the mixed reviews and had a fantastic time at this hotel. In fact, we are glad we stayed here, it was fun, clean and service was fine.
We came to Curacao for the North Seas Jazz Festival and loved our trip. We stayed at the Plaza because it was close...
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THANK YOU. What kind words, they really mean a lot to us!
We are happy that you enjoyed your stay at the Curacao Plaza Hotel & Casino and that you were able to dine with us on several occasions. The North Seas Jazz Festival was a very busy weekend for our staff and I am glad we took great care...
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We stayed six nights as the room was prepaid through an Expedia vacation package. The front desk staff was not friendly nor helpful. Once we got checked in and up to our room, we discovered only 2 small thread-bare bath towels. We went down and asked for extra towels and the desk clerk said "How many guests?" I answered 'two'...
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Thanks for taking the time to send your comments to TripAdvisor. Every review helps us improve our services and standards.
We have taken your comments very seriously and have made several changes as a result of your posting. The comments you reported from our desk staff and not acceptable nor are the housekeeping services you experienced.
Many guests love their...
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They had lost our reservation when we booked directly on their website. The squeezed us in a room for 2 when we were 4. Their welcome and behaviour were pathetic and cleaning was not conducted. We had to ask 3 times to get our due extra towels.
Eventually after 5 attempts to meet with management we got the appointment and...
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We are sorry that your stay with us was less than you expected and less than perfect. But we are glad you enjoyed the Plaza Hotel's unmatched location and that you have taken the time to help us improve our guest service efforts.
Your review has helped us solve a problem with our booking platform and eliminate lost reservations. This...
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79 Reviews
830 Reviews
