2073 Reviews
Travellers' Choice™ 2012 Winner
All Inclusive
The Iberostar Varadero is an excellent hotel. It has all the basic amenities you could need, and the friendliest staff imaginable. The games they run are entertaining and are over in a brief amount of time. They have lots to do and offer a wide variety of drink options. The beach is lovely even though it is narrow. There is...
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My husband and i stayed here in April, the hotel and it;s grounds were spotless, it also had the best food I have had in Cuba. The service from all the staff we met was first class, special mention to Arlene who worked in the entertainment bar!! The entertainment was also really good for Cuba, a bit too much dancing...
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Accommodations: 4.5* - Rooms were great, each with a balcony. You may be able to see the ocean from the 3rd floor of some of the rooms, if your balcony backs onto the ocean. I would say the overall cleanliness of the rooms was pretty good. Housekeeping staff were friendly and stayed on top of services. There are many buildings...
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Dear Rob W,
Thank you for your review. We appreaciate your comments and suggestions about the hotel, staff and services.
We will forward your comments regarding our food to our Excutive Chef, we apologize for your bad experience with Room Service, be sure that we will take your suggestions into consideration and try to improve this area, as well as...
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Wife and I just returned from a weeks vacation at Iberostar and were really impressed.
Resort: very clean well maintained,beautiful gardens and landscaping
Food: easy to find something you like at the buffets,loved the International restaurant,Japanese restaurant was good,the third specialty restaurant was very sub par. Staff were very pleasant and always accommodating
Rooms: we were in a junior suite...
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Dear Guest,
Thank you on behalf of all our staff for sharing your comments about your stay with us.
We are glad to know that you were impressed about the staff and that you and your wife were able to enjoyed your vacations.
I will forward your nice comments to the housekeeping staff, gardeners, bar staff and specially to Fernando....
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Spent 8 nights here, relaxing after a hectic three days staying in Havana. Perfect place to relax. Quality of the food was much better than I expected, and we much preferred dining in the buffet to any of the restaurants, more choice and less restrictions over when we could eat. Even though we went during low season, the themed restaurants...
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Dear Guest,
Thank you for your nice comments about the hotel. We are glad to know that you were able to relax and enjoyed your vacations with us, and different excursions as the Catamaran.
We hope we have the opportunity to welcome you back soon to Iberostar.
Thank you for sharing you experience.
Best regards,
Pilar Perciavalle
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Just returned from Iberostar Varadero Cuba. found hotel very good, staff very friendly and helpfull, food varied and plentyfull. The rooms are clean and spacious and quite sound proof, bathroom has shower cubicle,full size bath hair dryer and bidet and has a good supply of very hot water.All public areas are beautifully maintained. Evening entertainment in the hotel was good,...
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Dear Guest,
We appreciate your comments about your stay at Iberostar Varadero. Thank you for your recomendation and sharing your advices whit TripAdvisor readers.
As we always do, we will pass your review to all departments, the staff will be able to read how much their service can influence on our guests vacations.
Best regards,
Pilar Perciavalle
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This review is quite overdue, but i visited this resort with my hubby in Aug 2010 and it exceeded my expectations. The resort is beautiful and amazing. The food is good, but I got tired of it after the 5th day there. The drinks kept coming, the shows were amazing. There was a lot of activities during the day to...
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Dear Guest,
We appreciate your review about Iberostar Varadero, we are glad to read that ofter two years you remember the staff and their service.
Regarding the Cuban restaurant, I take this opportunity to inform you and other readers, that we have change this restaurant to International and the menu we offer has change as well, we hope you have...
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I stayed at this hotel in April 2012 following 3 nights in Iberostar Parque Central Havana. This hotel excellent. The staff are very hard working and the entertainment is second to none.
If you want peace and quiet then there is the beautiful white sandy beach with plenty of sun lounger and thatched umbrellas. There is also beach bars and...
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Dear Elaine,
Thank you for your review.
On behalf of all the staff at Iberostar Varadero, we are glad to know that you and your sister enjoyed your vacation with us.
We will forward your comments to all departments, specially Animation team, they work hard every day to keep every guest entertained.
We hope both of you can visit us...
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Stayed here with my partner and this really is a great hotel. It has an excellent location set on one of the nicest beaches I have ever seen. The rooms are spacious and are of a traditional Cuban theme. The food here is excellent with a great variety and the 'mad chefs' who are always singing and dancing give the...
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Dear Guest,
Thank you for writing and sharing your comments and advices with TripAdvisor readers.
We are glad to hear that you and your partner enjoyed your stay at Iberostar Varadero, we will deffinitly pass your comments to our 'mad chefs', they will be happy to know that they made a good impression.
We hope you can visit us again...
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MAY 11-18
This was our second time at this resort and the service remains great! The activation crew do a great job of offering entertainment to you if you’re interested especially the kids club!! This is a great hotel for families with kids yet has something for every one of all ages. The rooms are large, clean and well maintained....
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Reviewed 13 December 2011
Dear Melissa,
Thank you for your review, and for sharing your experience with other TripAdvisor readers.
On behalf of all our staff we appreciate you nice comments regarding their service. I will forward your review to all departments, specially Animation and Kitchen.
We hope you can visit us a third time!!!
Best regards from Varadero.
Pilar Perciavalle
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