After requesting a move from the Paradisus Varadero as there was no pool open, thank goodness we did, there was no comparison. The staff were all friendly. We got a nice room that was kept spotlessly clean. The pool area was good and no problem getting beds at the pool. Restaurants were good. We especially liked the Italian and Japanese... more

We had high expectations about the resort and we confirmed them. We stayed in a Royal Service Suite and the Butler service was much appreciated. We could feel that this area of the hotel was almost secret. I don't think that the other guests realized that this small luxury area existed. Although we had a private pool and restaurant we... more

1- there is only 1 kind of beer in that hotel, the Crystal, no Buccaneros at all while all the hotels around are serving both 2- every beverages (milk, juices, wines, beers, etc.) are cut with water so, there are no real tasty beverages 3- there are 4 jacuzzis and no one is working 4- all the watersports equipments is... more

I just came back from a week at Princesa Del Mar. It was very relaxing and quiet except for some work taking place on the lagoon and on some of the fountains and spas but it was not a major disturbance. The room was nice and confortable. It kept clean and and in good condition. The staff is friendly and... more

My husband and I went for a quick getaway to Cuba and had very low expectations about any all-inclusive on the island after hearing reviews from our friends, such as "the food is terrible", "the rooms are terrible", "5 star really means a 3 star", etc. However, our travel agent (a prince indeed!) said we couldn't go wrong at this... more

Just returned from a week in the Princesa Del Mar. Overall this is a very good hotel, clean, great location and really good value. I have a few comments that might be useful to set expectations for other travelers. 1. The hotel grounds, restaurants and rooms are very good, it is well laid out and all amenities are walkable. The... more

ould not believe how fantastic this hotel really is. Perfect 6 days to finish off the most incredible honeymoon in cuba! Definately get Royal Service if you can- not much extra but really is the icing on the cake :) 24 hour butler and room service, bottles of champagne and wine when you return in the evening, priority booking in... more

I will start with the positive points for this resort but unfortunately they are largely outweighed by the negatives. The themed restaurants on the whole were very good, with excellent service in particular at the French restaurant. The food was very good in the French, Cuban and Chinese restaurant, ok in the Japanese restaurant and very average in the Italian.... more

If you like be woken at 7am by heavy earth moving equipment belching out thick fumes whilst doing substantial environmental damage this hotel is for you. The natural freshwater lagoon and the beautiful wildlife will all be gone in about a year, given the work goes on all day. My recommendation is to find somewhere else whilst this work is... more