you have to be caraful when exchanging money they don't give you the right amount the room was clean enough the service at the reception was very bad but the buffet service was good and at the bar too they should give us a receipt when we exchange money then if we go back for explanation we have the proof... More

the best out of it is the location probably - walking distance to the centre- overall dirty - however they tried their best to make it up even our room was upgraded so we could stay by the beach- we are not picky but this place needs a proper refurbishment and deep clean - think twice before you book it.

We have been to Holguin, Manzilillo (plz excuse spelling) and Varadero a few times but this was the first time we ever dropped from a 4* to a 2* and must say this was the best vacation we have had. Keep seeing "pools" on here but there was only one pool with toddler pool attached. The food, well i am... More

My wife and I visited Feb 13. We were perhaps unlucky, our room was N facing so we never got the sun and the view was over roofs more than gardens. The complex was fine, nice pools, ideal for children, but that was perhaps as well because the beach shelves steeply and the sea was rough at times with strong... More

We have stayed at this hotel 2 of 3 recent trips to Cuba. Unfortunately it was not a choice in a pkg for our most recent trip. Although this is rated a 2 star, I must say I prefer it over the 4 star that we stayed in last month. Of course we had an oceanfront property, and we were... More

Pool area and bars are pretty clean and nice looking. Room was clean but with strange smell and cleaning lady take care of smell. Furniture was old and broken (big hole under the bed). On windows outside was remainings of broken glass. One night we had a gecko and a worm in our room, but cleaning lady Odelys, took care... More

Our stay was in Jan. 2013. The resort for the most part is typical of Cuba. Although the quality of the buffet food was better than many of the other ones we have stayed at, the variety was lacking and got repetitive (remembering that this is winter here, not everything is in season). Like most resorts, there is a grill... More

If you are looking for great beach spot, center location and nice pool area for kids Tortuga can be it. Staff is ok, food unfortunately not so much and rooms soooo old. We had tons of mosquitos getting into the room and our 2y old son was bitten so much. I have to admit after staying in another hotels in... More

Stayed in Jan 2013. It is a basic three star hotel, with fairly friendly staff. The joke was the electronic door keys to the rooms. Unfortunately for visitors and the reception staff, the failure rate of the door card entry system appears high and we were one of many customers who had to queue at reception for assistance. It's ok... More