The resort was ok. Smell of gas from the oil refinery was constant and the sewer smell was evident. It was only 3 stars so we didn't expect much but my goodness did we ever feel pressured for tips. I think we were pressured because of our age. We noticed the college students and young people were not pressured at... More

My husband and I have just returned from our fifth annual trip to Kawama (Jan 29 - Feb 6) There have been a number fo changes over the year, new lobby furniture, new coffee cafe, Fernando has moved to a beach bar, new beach and pool chairs. Yes this is the oldest resort in Varadero and it is a 3***... More

I don't know where other people stayed, our experience at Kawama was horrible. I understand that Cuba is a 3rd world country, you still have to to everything reasonable to ensure your guests have a great time. To eat lunch and dinner off the resort it just unacceptable to me. The room was absolutely terrible, however our maid did everything... More

it is an old resort and shows its age but it is clean and the staff r very helpful. however should a person go in with a bad attitude(and body language says alot) then you would be ignored until u calmed down.the staff live off of the tips we give them...hint hint. i found kawama to be under staffed. the... More

I didn't know what to expect, being my first time in Cuba. We had an amazing time and have nothing negative to say about Cuba, our resort, or our experience! Sure there are ups and downs, but that's the point of traveling and living new experiences. If you go there expecting 5 star service and 5 star food, you are... More

Well when the 8 of us arrived at 9pm we checked in..... No bus boy helped us to our rooms and the the place is very big and in the dark u don't know where U ARE GOING... also no map of the resort!! so when we got to our rooms 2 couples were ok with there rooms... one couple... More

I flew Cubana, nice flight, no Issues. Varadero airport has been renovated and I must say what a great job they did. Check-in was easy for me, not so much for others. There was a problem with the machine that scans the cards for the rooms, so security had to let people into their rooms. It was fixed the next... More

We realized when booking this resort that it was a three * and were willing to make some concessions for a little less money.We are fairly undemanding people, and have traveled considerably,(other than a bad experience in Tahiti years ago, this is the worst.) We left home at 8a.m. Sat .,drove 1 hr. 30 mins. to our closest airport then... More

We returned from Kawama on January 31st the weather was perfect .Here is what we found i will start with a few negatives nothing major every place has them so with that said.... Cons,there is a odour of sulpher lingering around the resort starts around 10pm -1 or so seems to be the strongest(not the resorts fault they have no... More