The hotel is with good location just on the beach. Actually I don not think that this hotel is a real Mercure. The quality of this hotel is quite faraway from the quality of any other Mercure I have been. The room was not very clean, which was really disappointing. Furthermore the towels were not changed on daily basis and... More

I really love this hotel, some people complain for no reason, first thing i have to say Cuba is Cuba....the food is basic , but you eat pretty goood...the people at this hotel are just amazing. I recommend to get a room on the cuatro palmas side, not the las palmas side. I took an oceanview room, great room, king... More

Nice ocean and perfect beach. Nice evening entertainement. In the 20.00 - Cuba music and at 22.00 - Dance show or something like it. Group "Son u Corazon", which plays in hotel every evening sold us CD with their songs. After arriving home - the CD plays not their songs, but another unknown Cuba group. Poor sound and awful at... More

I don't know what I was expecting, but I was disappointed overall with my experience at this resort. All I really wanted was a clean room and a beautiful beach. The beach was excellent, but the room.... First of all, the room was not in the main hotel, but across the street and down a block in another location. Fortunately... More

We stayed April 3 - 10 at the Cuatro Palmas and it was great value for the money. This is my third time to Cuba and I was pleasantly surprised with this resort. When we arrived, the desk staff were waiting for us and had us checked in within minutes. We traveled as a group of 6 - 4 adults... More

I will try to be as honest as possible with this review but it will not be great. This was our 5th time to Cuba….4 to Varadero and once in Holguin. I know what to expect from Cuba as far as service and food. I know the food in Cuba is not great and we have accepted that. We go... More

It took me 1 houre to get registred. I wait 4 days before having a beach towel. I have to bought my towlet paper and the room wasn't clean every day. A lot of people get sick and we get no water for many hours. And I had cocroach in my bathroom. Don't go there !!!!! More

Stayed march 5th till 12th. We had a great vacation 5 adults and 2 children. Our room was at the las palmas location wich is only a minute walk from Main resort. Room was nice and clean, beds were quite hard. The only downfall for staying at las palmas is there is no where to get liquid and with a... More

After travelling a number of islands in the Caribbean , saving 2 to 3 years between trips to afford a vacation I finally talked my wife into a budget trip to Cuba 5 years ago . The rest is history and we have just returned from our 4th trip to the Mercure Cuatro Palmas . Ideally located if you want... More