My girlfriend and I stayed here early June 2013. We have stayed at a number of Riu properties before and were very satisfied with the services and amenities they provided us with. This property is not up to the five star standard we are used to seeing with Riu. First of all the pictures of the hotel do not show... More

was there with my daughter and her family, my sister and her family, had a great time, the food was fair( no spices there ) but for the rest everything was great, large pool, spa. exercise class , the staff were polite , helpfull very accomodating. the week just flew by, it was already time to come back to the... More

This was my second time to Cuba. The first time I stayed in Santa Lucia, Camuguey. This resort was really great. The lobby was nice and the rooms were great. The pools were wonderful, there was a quiet pool and an activity pool. The staff was really nice and friendly, the shows were great, and I did not feel pressured... More

My daughter and I just recently spent a week here from the 27 of May to the 2nd of June 2013....by far not a 5 star resort. I have been to cayo cocoa and santa clara and would go back to there again. The food was oh soo Cuban, what can I say...grin and bare it. The room was ok,,,... More

After Arriving after a long flight we had to wait 1.30mins for our cases to arrive. We were tired and just wanted to dress down in shorts and t-shirts, The reception desk were not helpful at all and the customer service was nil. When our luggage finally came the porter accused me of not putting the Hotel label on, I... More

I have travelled extensively to many Riu's through out the Caribbean and this Riu is just not up to the standards of the other 5 star Riu's . While the resort is good it could be much better. The staff are great and try really hard. The food is average at best! Same for the drinks! The beach is great...but... More

Stayed last 2 weeks of May 2013, all inclusive in the deluxe section of the RIU Varadero. 2 Adults early 40’s This is the 1st time we have been to Cuba and the 1st time we have stayed at any RIU resort On arrival, we were taken by golf cart to the deluxe section check in, where we were offered... More

I went to the Riu in the middle of May 2013. It's a beautiful resort, and yes, it is quite big, but everything is laid out very well. You can walk from one end to the other in 10-15 minutes. I thought the service was okay. During our stay they were at 80% capacity and at busy times you'd be... More

My boyfriend and I stayed at the Riu two weeks ago. As it is fairly new, the hotel was fairly modern. It was our first time in Cuba and we had heard alot about the food, etc. PRO's - Huge pool (be sure to visit the relaxation pool too - it always seemed to be half empty) - The A/C... More