The hotel is by Santiago's main square, Cespedes. A ground floor terrace overlooks the square and makes a lovely place to have breakfast, or listen to the daily excellent live music in the afternoon. Roof Terrace has 360 degree views - good for a sunset drink. The rooms we had all varied. 404/405 and the same on 2nd and 3rd... More

We spent a night here in August as part of a trip, found it to be clean and felt safe. Rooms were okay, a bit dark and hot. Breakfast was acceptable, as was the evening meal and staff were freindly. Overall an okay stay. More

I've been here before and liked the ambient and hotel. Last month I stayed here again for a couple of days. The rooftop terrace and lobby bar at the first level are places worth visiting. The hotel itself was disappointing considering the price to be paid. The elevator was (once again) the whole week out of order. With our room... More

As our other reservation was at a non-existent hotel, we turned up here and stayed several nights in a junior suite. We were on the third floor and had a corner room with a lovely view over Santiago. Cost at 115 pesos is not too bad and the room is a good size but the hotel is definitely not four... More

I chose to stay here after an unusually poor experience at a grim Casa Particular in Santiago. Suddenly I wanted luxury and prime location. The bathrooms in the rooms that I looked at and the one that I stayed at could use a really good scrubbing in the grout, but otherwise they were clean and comfortable, and the service very... More

Reading the latest reviews about this hotel just before heading of to Cuba our expectations were rather low, but this turned out to be wrong. The staff was very friendly and helpful, our room was comfortable and clean. One night we had a simple meal downstairs on the terrace, which was much cheaper and better than the one at a... More

We were sooooo disappointed with this hotel, I don't know where to begin from! The only good thing is the location, BUT it is not worth it. The hotel from the outside is beautiful and if it was maintained properly it would be worthwhile. However, it is dirty, the corridors were uncleaned in the corners for ages, gum remains were... More

We chose this hotel as it seemed to have some character and was in an excellent location,which it is,but it was quite disappointing. The breakfast was dreadful,probably the worst we've ever had with the cook smoking while cooking eggs!! We were glad we didn't eat here at night,we did have some reasonable meals with friendly service in the town itself.... More

We stayed there for 2 nights and it was awful : unfriendly staff, lift out of order, bad smell in the room, really a very old fashioned hotel which probably deserved 4* ages ago. We booked half board and we had to eat in the area of the café - a lot a traffic passing the hotel. Only positive remark... More