We spent the first week in February 2012 at Gran Club and it was beyond my expectations!! After reading some of the previous reviews before we left I was afraid of what we were getting into but WOW what a pleasant surprise! I’m not sure if the negative reviews came from inexperienced travellers or people that forgot they were travelling... More

We flew Sunwing out of Toronto. Our flight departed on time. We received a bon voyage glass of champagne. Choice of omelet or French toast served with wine (if you wanted). We were also given a snack, chocolate and complimentary drinks (juice, pop, coffee, tea) during the flight. No problems arriving in Cuba. Quick through customs, baggage and onto bus.... More

We had beautiful weather, sunshine and no problems. The beach was great and because of the reef approximately 2 km. of shore the water was always safe enough to go swimming everyday!! We also love snorkelling and straight out from the little green building just left of our resort was a small reef. We went snorkeling out there quite a... More

We arrived Jan 24th, 2012, expecting a 2 or 3 star hotel. We did experience culture shock at first. The hotel is old, not fancy, the single rooms are small and plain and the hotel grounds are brown from lack of rain. We reminded ourselves that this vacation was very inexpensive and you truly get what you pay for. However,... More

This was my 4th trip to Cuba, and definitely one of my favorites! My husband & I and our 2 children- 8 & 10 spend a wonderful week at Gran Club. No problems finding anything to eat, in fact, my kids have asked that we try to make a couple of the dishes at home! Room was amazing, kids each... More

I have been to Cuba 4 times and this was the best so far. We read the other reviews and upgraded when booking to the junior suite which was great. We were in a 4 plex, rooms were clean, our housekeeper was fantastic. Yes the hotel was old and unorganized but from most of the people we met, the only... More

My daughter Katy (age 25) and I travelled to this resort in mid November 2011. It was my 2nd trip to Cuba and Katy's first. I had searched extensivley on Trip Advisor for a trip that would suit us both and we were not disappointed, We secured an upper level villa which allowed us to spread out and have a... More

actually bring your own everything except the booze. First off we get there 3 am the complete bus load is handled by one person working the front desk and not to friendly so you can inmagine how long the check in took. Then we got to our stuffy little std room an hour later to find 2 little hard beds... More

Our second visit to Cuba and our first to this resort. I read the reviews before booking our trip and was not expecting the Ritz, but was absolutely disgusted with the misrepresentation of the accommodations and the lack of basic sanitation and upkeep of the rooms and grounds. We were with three of us and were settled into our room... More