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Melia Cohiba

5.0 of 5
Ave Paseo entre 1 y 3, Havana, Cuba
Hotel amenities
Melia Cohiba
Ranked #4 of 73 hotels in Havana
20 May 2013 -
Euroviking
 
 
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867 reviews from our community

Traveller rating
    336
    322
    142
    38
    29
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Families
126
 
Couples
389
 
Solo
57
 
Business
83
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Tampa, Florida
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

I recently returned from a 5-night stay at the Melia Cohiba as part of a tour group (with Insight Cuba). This was my first time in Cuba, so I had no idea what to expect. The hotel staff was very warm and friendly, and able to assist me with my needs (such as making an international call, exchanging money, etc.).... More

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Oslo
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

First of all, I must say that this is a country full of contrast. If you travel with a backpack full of money you will have an amazing experience and this applies to Cuba as well. I stayed at the Servicio Real floor (19-22). The rooms are nicely decorated and include amenities such as shampoo, soap bar and enough towels... More

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MeliaCohiba, Director General at Melia Cohiba, responded to this review
21 May 2013

Dear Mr. Euroviking, It is a pleasure to read your opinion about your stay in our hotel. Thank you very much for let us know. We are pleased to know we cover you expectations regarding the service and the hotel in general. Receive this positive comments leave us the challenge to continue working hard in order to keep the service... More

St Croix
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We stayed at this hotel twice and both times found it very comfortable, clean, and the staff very accommodating. No problem with hot water or power! It had all the comforts we expected and more! The breakfast buffet was excellent .The location was good. easy to get to old Havana.

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See 3 more reviews by CruzanLady for Havana
MeliaCohiba, Director General at Melia Cohiba, responded to this review
21 May 2013

Dear Mrs. CruzanLady, Receive a worm greeting from Meliá Cohiba. It is a pleasure to read your opinion about your stay in our Hotel. Clients are our reason of being, and make them feel like home our principal goal. We are glad to know we cover your expectations concerning the hotel in general. Let us inform you we have a... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013

Hotel is clean and fairly modern by Cuban standards. Nice big lobby, we tried to stay in the non-smoking areas of the bar. Service from all the staff was fantastic, really helpful and attentive, a $1cuc tip goes a long way! The rooms are spacious, beds are a bit hard (but i found it comfy), decent air con, iron and... More

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MeliaCohiba, Director General at Melia Cohiba, responded to this review
21 May 2013

Dear Mr. S70REY, I really appreciate that you let us know your opinion about your stay in our hotel. This is a very strong tool that helps us to improve our daily performance. It is a pleasure to know that you enjoyed a very good stay with us. Be sure that our staff will receive your positive comments. We would... More

Pacific Palisades. CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 May 2013

This hotel chain, as most hotels in Cuba, is owned and operated by the state. You need to know this going in. The employees are, for the most part, very lovely. There is a strong security presense in the lobby. In fact, on our people-to-people trip, Insight Cuba set up a meet and greet with local university students. One student... More

Was this review helpful? Yes 1
Brazil
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 16 May 2013

This is a five star hotel, beachfront location, all luxury with excellent restaurants inside. My favourite was the Italian restaurant. It has a geat pool and a restaurant by the pool as well. The President of Brazil stays in this hotel when she goes to Havana.

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MeliaCohiba, Director General at Melia Cohiba, responded to this review
21 May 2013

Dear Mrs. Malumaciel, Thank you for your favorable comments. They encourage us to continue working in order to improve more and more the service to offer our clients. We are delighted to know that we have met our goal, to make client like you leave de hotel satisfied and safe to return. Once again thank you very much and hope... More

ROMFORD
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013

CHECK IN -Straightforward ROOM -Sea View.No problems BREAKFAST. Good food. Lovely room but too hot RESTAURANTS- Excellent GROUNDS & POOL - Excellent LOCATION-Free shuttle to town or cheap taxi. Supermarket across the road STAFF - All excellent except for exchange office. Long queues and miserable woman.

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MeliaCohiba, Director General at Melia Cohiba, responded to this review
21 May 2013

Dear Mr. MickRomford, First of all thank you very much for sending us your very positive comments about your stay with us. Be assured which we deliver it to our staff. We are very sorry that your negative experience in our hotel has been in our exchange office, we have taken note and we will review what happened seriously. On... More

Patras, Greece
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 13 May 2013

Good Hotel, with many rooms, which means maintenance is not at its best. But is a good choice in Havana. Very nice breakfast area, rather expensive wifi (even at the lobby you have to pay!). You need transportation to the city centre which costs around 6 Euro. But yet, it is among the best options in Havana, a city with... More

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MeliaCohiba, Director General at Melia Cohiba, responded to this review
17 May 2013

Dear Mrs. MariTravelPatras, We really appreciated that you let us know your opinion about your stay in our Hotel. Let me inform you that the hotel is immersed in a remodeling process in order to improve our comfort and offer the service our clients deserve. It has already been repaired our air conditioning system. On the other hand, we have... More

Brooklyn, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013

Spent a week calling this hotel home. I was impressed. It was in the character of many of hotels in the Melia chain: Moderate Elegance. Very comfortable rooms. Very attentive staff. Little notes - not the personal ones- from the chambermaid were a nice touch. A bevy of restaurants awaited you - if you weren't dining elsewhere in Habana. Entertainment... More

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MeliaCohiba, Director General at Melia Cohiba, responded to this review
17 May 2013

Apreciado Sr. TonyPal, It is very important for our daily performance to receive your valuable opinion about our service, thank you very much for letting us know. We are pleased to know we have covered your expectations concerning the rooms and the service in general. Our staff will receive for sure your comments. We hope to see you in your... More

Hong Kong, China
Top Contributor
161 reviews 161 reviews
110 hotel reviews
Reviews in 103 cities Reviews in 103 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 10 May 2013

After 3 weeks around Cuba staying in Casa Particulars we spent a week between this hotel and the Iberostar for a little luxury with visiting family. The Melia Cohiba is on the border of Centro and Vedado right next to the Malecon sea wall, so for those visiting to see the old town its a little out of the way... More

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See 4 more reviews by teamflames for Havana
MeliaCohiba, Director General at Melia Cohiba, responded to this review
16 May 2013

Dear Mr. teamflames, I really appreciate that you let us know your opinion about your stay in our hotel; this is a very strong tool that helps us to improve our daily performance. I´m very sorry not being able to cover your expectations concerning our services. Regarding your review about the treatment unfriendly of our staff, let me inform you,... More

Iberostar Parque Central
Great value on a similar hotel
Havana, Cuba
4.5 of 5 stars 2,132 Reviews

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Additional Information about Melia Cohiba

Also Known As:
Melia Cohiba Hotel Havana
Melia Cohiba Hotel
Melia Hotel Havana
Melia Hotel Cohiba
Address: Ave Paseo entre 1 y 3, Havana, Cuba
Region: Caribbean > Cuba > Havana
Amenities:
Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Havana
#4 Business Hotels in Havana
#4 Luxury Hotels in Havana
#15 Romantic Hotels in Havana
Price range (per night): INR10,553 - 19,439
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Privileged location in the modern Vedado district. Modern rooms with spectacular views of the ocean, city and majestic Malecon ocean drive. Buffet, gourmet, Italian and grill restaurants. Habana Café with memorabilia evoking the 1950`s. Spacious and comfortable multipurpose rooms for meetings and banquets with capacity for up to 500 persons. Executive floors with Royal Service and Business center. Lobby bar opened 24 hrs, piano bar, bar with live music and a Cuban cigar and rum sampling bar for connaisseurs. ... more   less 

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