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Melia Cohiba


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#6 of 73 hotels in Havana
TripAdvisor Traveller Rating
3.5 of 5 stars 143 Reviews
Recommend75% |
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“Everything I could have hoped for” 22 Nov 2009 - BR613
“Never again” 20 Nov 2009 - RolfBerlin

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Traveller Advice on Melia Cohiba

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  • Ask a question or view 82 posts on Havana from this week.
Professional Advice (4)
Title Source
“Meli_ Cohiba” Frommer's
“Melia Cohiba” Lonely Planet
“Hotel Melia Cohiba” Fodors.com
“Forbidden Cubas Ins & Outs: A First-Time Visitors Primer” RudyMaxa.com
Melia Cohiba
Hotel class 5.0 of 5
Ave Paseo entre 1 y 3 | Vedado, Havana, Cuba
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Reviews you can trust

75% Recommend
3.5 of 5 stars 143 reviews
Excellent
45
Very good
44
Average
34
Poor
11
Terrible
9
By trip type
All (143)
Business (12)
Couples (52)
Family (17)
Friends getaway (17)
Solo travel (8)
[ Date ] [ Rating ]
“Everything I could have hoped for”
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5 of 5 stars
BR613
Ottawa
22 Nov 2009 | Trip type: Friends getaway New

This hotel could hold its own with any top hotel in North America, starting with the dramatic marble lobby. My suite was clean, comfortable, well-appointed, quiet and offered impressive views of the ocean. Everything was in good working order, except the lever that diverts water from the tap to the shower, which was fixed promptly after I reported the problem... more

“Never again”
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2 of 5 stars
RolfBerlin
Berlin
20 Nov 2009 | Trip type: Business, Solo travel New

I went to this hotel because I needed to do business in Havana. I took one of the most expensive hotels on Cuba, because I want service. When I pay USD 300 for one night in Centralamerica, I want a serviceminded staff, a nice room and a very clean bathroom. When I pay USD 50 in this part of the... more

“hotel has gone down”
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3 of 5 stars
turistaNewYork
new york
18 Nov 2009 | Trip type: Solo travel New

I have stayed at the melia two times ,Its not a 5 star Hotel ,,but for cuba its fine , the hotel has defitnetly gone down, in the bathroom next to the buffet i saw three cockraches ,,The bathtub looked dirty and i know it was not cleaned, (my hair was still there from the morning ),,one night there was... more

“Excelent Hotel”
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5 of 5 stars
AdaoJunior
Rio de Janeiro, Brazil
9 Nov 2009 | Trip type: Business, Solo travel

Great Service, really good rooms. The place near the hotel was a great to make friends and have a good time. more

Management response from
Ignacio Martín, Director General

Dear Mr AdaoJunior, Thank you very much for taking part of your time in letting us know your opinion about your stay in our Hotel. It is always pleasant to receive comments like this one, it helps us to keep working with quality and efficiency and also makes that faithful clients like you chose Meliá Cohiba as your home in...

“YUK!”
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3 of 5 stars
VivaTravelcuba
Melbourne
2 Nov 2009 | Trip type: Friends getaway

I have just stayed in this hotel for my last night in Havana and I would avoid it at all costs. It is impersonal, inefficient and the rooms are dirty. I agree with another reviewer, both the towels and sheets were stained and our air conditioner leaked causing us to have to get maintenance up at midnight. Clearly this problem... more

Management response from
Ignacio Martín, Director General

Dear Mr (Mrs) VivaTravelcuba, Receive a respectful greeting from Meliá Cohiba I have been reading your comments and I`m really sorry for all the inconvenience. Every detail you have sent will be checked and discussed with our staff because certainly in our quality standards we don’t have considered situations like this one. On the other hand I would like you...

“Toxic Black Mold! Horrible Hotel.”
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1 of 5 stars
Alwaystravelling_9
New York
25 Oct 2009 | Trip type: Business

First of all , I am very seasoned traveller throughout the World for well over 20 years. I have stayed at this hotel approx. 5 times over the years the last 6 years and have seen a complete deterioration in the buildin,rooms and service. To the point where I wil no longer step foot near the property. -Problems with the... more

Management response from
Ignacio Martín, Director General

Dear Mr (Mrs) Alwaystravelling_9, First I would like to thank you for sending us your opinions about the Hotel and the service in general because it really gives us the elements to improve our work and avoid unsatisfied clients. I’m offering my sincerest apologies for all the inconvenience caused during you stay. The service problems you said are not what...

“Nice hotel Poor service”
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3 of 5 stars
joannawhite
Somerset
23 Oct 2009 | Trip type: Friends getaway

We stayed here for a few days and whilst the hotel was nice and clean. I had big problems with the service we recieved. It took us nearly an hour and a hal to check in as the staff ignored us and treateed us poorly letting other peoplke book in before us. Then to top off our stay the Maid... more

Management response from
Ignacio Martín, Director General

Dear Mrs. joannawhite, I sincerely appreciate the gentility to sending us your opinions. Concerning the service I´m really sorry for the inconvenience, a Hotel like ours can not allow this kind of problems, in the same way we can not allow incidents like this one you are telling us in your review, it really makes us feel embarrassing, the behaviour...

“Deluxe Hotel with plenty of facilities and good friendly Customer Service.”
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5 of 5 stars
JuanitoUK
Manchester
20 Oct 2009 | Trip type: Friends getaway

Melia is the top end of the Sol/Melia Hotel chain and the Melia Cohiba certainly ticks all the boxes. I would most definitely stay there again. The Hotel is spacious with decent size bedrooms & plenty of facilities, good friendly English speaking staff. Hotel lobby spacious, air-conditioned and plenty of comfy sofa's to relax in. Wi-fi is available for a... more

Management response from
Ignacio Martín, Director General

Dear Mr. JuanitoUK, I have checked your review about Meliá Cohiba and I’m pleased to receive such a positive comments about the Hotel and our work. We will transmit your opinions to our staff, in return the commitment that we will keep working with quality and excellence doing our best to make other guests feel as comfortable as you did....

“Real good one.”
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4 of 5 stars
Morphey
Portimão
7 Oct 2009 | Trip type: Couples

We realy enjoyed the days what we spent in this Hotel. The Suite have a wonderful view, ocean from three panoramic windows. Restourants were delicous and a staff was polite and ready to help. more

“An ok hotel, but poor value for money”
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3 of 5 stars
mdemde
Toronto
4 Oct 2009 | Trip type: Solo travel

I booked the Melia Habana thinking that it was one of Havana's better hotels. It probably is, in fact, but I found it very overpriced for the location and for some of its shortcomings. My room had a great view of the Malecon, the sea, and of part of the city. The hotel is a little bit out of the... more

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Melia Cohiba Also Known As

  • Melia Hotel Havana
  • Melia Hotel Cohiba
Address: Ave Paseo entre 1 y 3 | Vedado, Havana, Cuba