That's a very good hotel, with all the perks of a large establishment (excellent pool, convenience, good shop to buy cigars) and all the problems too (long check-out line, for instance).
All in all, it's a good bet for a stay in Havana. Remember to bring euros, and not dollars to exchange for convertible cuban pesos (US dollars carry an...
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I have been visiting Cuba for 10 years now, and every time Melia Cohiba is my only destination, i am really amazed by the level of service and the hospitality offered by this authentic hotel.
However, as a loyal guest, allow me to confirm that the hotel need some interior renovation, i believe some of the furniture should be renewed,...
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Reviewed 1 April 2010
Dear Mr. / Mrs. Fouadfrem,
Thank you very much for your kind comment. It is a real pleasure to know that you are one of our loyal guests.
Regarding your point of view that the hotel needs some renovation, let me inform you that we are making some reforms in order to offer our guests a product to the height...
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Recently spent 3 nights at this hotel whilst on a 2 centre holiday in Cuba. It is a large and busy business type hotel situated along seafront some 3/4km from central Havana.The hotel runs a free shuttle bus into Havana.We were on 16th floor which gave great views over the city and the sea.There was a large choice of breakfast...
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Dear Mr. / Mrs. Onholidayalways,
Thank you very much for having used your valuable time to let us know your opinion about our Hotel. It is very important for our daily performance.
Regarding your disappointment with the standard of cleaning in the rooms, we would like to apologize for this inconvenience caused. We assure you it is not usual in...
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We didnt book this Hotel , we ended up here because the NH Parque Central Hotel had overbooked and sent us here , when we tired and it was a thunderstorm. However , massive reception/entrance to the Hotel , its on 20 floors , the lifts were a horrible feeling , they sort of went up and down all the...
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Dear Mr./Mrs. Flamencolass,
First of all, let me thank you for having used part of your valuable time to send us your comments about our Hotel.
It is a pleasure to know your opinion about room cleaning and our breakfast and dinner service and to know that we cover your expectations on this regard.
In relation to elevators, allow me...
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I stayed at the Melia Cohiba in December 2011 while on a people-to-people program with Insight Cuba. The hotel is a business class hotel, providing all services/amenities necessary (money exchange, internet, concierge, bar, restaurant, etc.). Being part of a program tour, I did not spend alot of time in the hotel or my room, but it was clean and comfortable...
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Stayed at the National last time, interesting because of it's history but a little rough. The Melia Cohiba was so unexpected, great rooms, professional staff, nice place.
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Dear Mr. / Mrs. Steelcherry,
First of all I would like to thank you for sharing your opinion with us in Tripadvisor, which is very important for our daily work.
We are pleased to know you had a good stay in Meliá Cohiba and we would like you to inform us of your next visit to La Havana. It will...
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We stayed there July/August 2011 and had a great time. The staff were very helpful and attentive and our room on the 16th floor was perfect, giving great views of Havana and the sea! Unfortunately, my chlldren were ill during our stay but the maid who looked after our room was very kind and made sure we had everything we...
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Dear Mrs. Berenice A,
Thank you very much for having used your valuable time to let us know your opinion about our Hotel, which is very important for our daily performance because they contribute to improve our work.
We regret that your children have been ill, but we are pleased to know that in spite of that we cover you...
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My wife and I stayed for three nights (Dec 23-26, 2011). I had stayed previously about 10 years ago and was looking forward to see if things had changed as I had been extremely disappointed with the hotel, particularly being a Melia and knowing their fine properties in Cancun. Unfortunately things had not improved... These are some of the "highlights":...
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Dear Mr. Rafaelstravels,
Thank you very much for having used your valuable time to let us know your opinion about Meliá Cohiba Hotel.
We are taking note about all the details you wrote in your review and I’m deeply sorry for all the inconveniences you had. We have not registered any complaint in our Guest Service, which would have helped...
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Considering that you will be in Cuba this hotel is ok. Very nice people, very nice drinks. There are some cigars' shops with good service and experts.
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Dear Mr./Mrs. edfern00,
I really appreciate your comments about our Hotel. We are pleased to receive your positive opinions.
Our clients and theirs satisfaction are our reason of being, so we would like to know if there was something you didn’t like it. This will contribute for sure to continue offering the careful service which make you always come back....
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The Melia Cohiba has a very good location. Great breakfast, lunch and dinner are ok. you can find much better food in the Centro Asturiono - Los Nardos. This hotel has a night club call: "Havana cafe" it is a good place to enjoy the cuban night life! easy to find cuban people having a good time and you do...
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