We stayed here for a week at the begining of January. We travelled with our 4 year old son. We arrived quite late at night and while the check in itself was uneventful what followed was probably the most unpleasant thing we have encountered on holiday in a long time. The night porter literally wrenched our bags out of our... More

We stayed here for several days in late December and early January, the extremely high season. The hotel location was perfect; although a short walk to Parque Central and more expensive hotels, the hustlers were not at our hotel. There was major hustling near the central hotels. Breakfast was good, service excellent and the room was perfect! Reading some reviews... More

We stayed four nights at the Hotel Florida in November. We traveled with a 9 month old baby. The hotel is beautiful, romantic and has a great location. We upgraded to a gorgeous suite (#107). Good service and friendly, helpful staff. Good atmosphere and live music during lunch hours. When you go to Cuba, don´t expect new, modern facilities. Accept... More

Don't believe the hype - this is no boutique hotel… It is a tired shadow of some former glory and not worth the money! From the moment we attempted to check in, the fiasco started. We were told there were no rooms by a rude and disinterested receptionist (despite booking the hotel weeks previously) and sent to another hotel in... More

This is strategically a spectacularly well located hotel. The architecture is a pleasing colonial style and the communal areas are well kept. Then why only three stars? The reason being one thing, room 101. Firstly a plate of food was still left in our room when we checked in, half eaten by the previous guests. Some might say we were... More

Good rooms and location. Breakfast rather poor. Excellent location and very handy for the Old city. More

As it was our first trip to Cuba I wasnt quite sure what to expect of anything, so we decided to stay in a hotel instead of a Casa Particulare (sp?). As it turns out, our reservation at the Hotel Raquel wasnt the best way to go so we left after only one night. Hotel Florida was full, but they... More

This is a very old hotel in Havana. It is charming but........ We have problems with hot water on our stay at the hotel or we didn`t have water at all. The problem was fixed but anyway, a toilet without water is not a pleasant way to have a vacation. It is a old colonial building but it needs a... More

Stayed here for 3 nights. Location is nice and very close to old Havana. Central hall is beautiful! But our room and bathroom were not good. No cold water first night and shower so very hot that it could not be used. Toilet without water, bed was not clean. Service was OK, water repaired next day. Toilet stil did not... More