this is the most horrible hotel than i was in my life and we pay very good monet for go there and the holliday was overaatei will dont say nothing just look the pictures is a little pice of bat things than you will get there also the staff very unhelpfull no no very bad soo bad is a shime... More

there was nothing good, service, location. the old hotel regardless if you play in a top floor had to wait 15 minutes for the elevator, the pool closed horrible !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

We stayed at the Hotel Neptuno in Havana Cuba for a couple of days, loved the view from our balcony on the 17th floor where we could see the city of Havana lying at our feet and we enjoyed the sunset over the pool from the restaurant. The staf was very friendly , breakfast very good, the elevators ( 2... More

We had to stay two nights at this horrible place, since our flight to Amsterdam was delayed by two days. The staff was truly horrible. The first morning the cleaning lady burst into our room and wanted to start cleaning while we were still sleeping. We asked for another bath towel, since we only had one - she wouldn't give... More

This hotel looks like it had been a good hotel like 20 years ago.... The most funny thing, in my opinion, are the lobbies and corridors, with lots of "lost" furniture.... a table here, a chair there...a lost sculpture over there... The only nice thing about the Hotel is staff....all of them are very kind and give attention to all... More

I just got back from a trip to Havana. We got a very cheap package including flight and hotel for 690 EUR/week. The Triton and Neptuno are more or less one hotel with two towers. The hotel was built in 1991 and it seems like since then nothing has ever been repaired again. 1 of the three lifts worked (22... More

The reviews regarding this hotel are a bit harsh. I went there for 4 days for my 40th birthday after the original hotel that was booked was closed. Yes it does need modernising and on some days there was only one lift to access over 20 floors, but it's the people that make a holiday. We had some great times... More

This is not the best hotel in Havana, but as they say, "you get what you pay". THE GOOD: Surrounded by most of Cuba's embassies, nice residential area, neat rooms, pool, AWESOME craft. THE BAD: TERRIBLE BREAKFAST (don't even try it), far away from Havana Vieja and Vedado (and therefore from most attractions). The beach is something like the worst... More

A group of ten of us stayed at the Triton for 7 nights in late April 2007. Because we went to Cuba on a mission trip, we were looking for clean, safe and inexpensive accomodations. Everyone in the group was quite happy at the Triton for what we paid (around $50/room, double occupancy, booked at the HAV airport through a... More