My trip for my birthday started with a stay at The Plaza Hotel in Havana booked through The Holiday Place. Hotel Plaza, is great! As you walk into the hotel, there is a grand lobby entrance with its own rustic historic charm. The reception team are friendly and helpful...as I arrived late evening the reception team advised me not to... More

I loved this Hotel. It is located in the center of the old city. Once you enter the Hotel you find yourself in the ravishing lobby with a very beatufiul setting. The staff is very friendly. The room I stayed at (No 324) was very nice consisting of the spacious lobby with an old style sofa, two chairs a table... More

Was with a "guided" tour and had to stay in the Plaza. Three separate times, three separate disappointments. The entrance hall looks very nice but ...this is it! Room 463: a very noisy coffin, next time 5th floor noisy, extremely hard bed (2" on wood). 3rd time so bad for smell of mildew I had to open the window and... More

The Hotel Plaza is in a great location for visiting Havana, that is all you can say about this shabby, run down place. Since tourism is so important to the economy and Havana is a third world country it is unfair to compare with other vacation spots. That being said, it is government run and there really needs to be... More

Wonderful location, rooftop dining, and lovely lobby merit this place two stars instead of one. We stayed in two rooms, and both were horrible: #1 was large (close to 20' ceilings!) and quiet (a serious plus at night) - but on an airshaft, so dark (fine) and really intensely musty. Not pleasant to breathe. Second room had, as we found... More

The only positive thing about this hotel is the location. That's all. It's perfect hub to explore Havana (Old, Central and Vedado). When I entered the lobby, I was quite impressed with the old fashioned architecture. But the downfall started from the receptionist who were not so helpful. Their english were poor considering their bragging about international status of their... More

The Plaza is located in Old Havana downtown facing the main Plaza. You enter a lovely elegant lobby which doesn't prepare you for the condition of the guest rooms. Holes in the walls with plaster on the floor, exposed wires, blankets that smell foul, no hot water, very, very noisy, poor guest services - this is the real Plaza. Make... More

Very old building, from the beginning of the XX Century. Has lost all its explendeur. Last refurbishing was around 2000. The air-conditioning simply doesn´t work at the lobby. The elevator with hardly a light bulb. I asked why it is nearly in the dark, and the answer was " we have a saving energy program". Lost two hours at the... More

Hotel, centrally located, with great old-fashioned lobby and nice rooftop breakfast area....for the rest was our room (the 400) was very old, with moisture everywhere, when it rained the room flooded...bathroom was very basic. More