The only thing I really loved about this hotel was the amazing breakfast spread. Otherwise it was expensive, lacking in character and the room decor was ugly and outdated. The location is central, but I preferred staying in Havana Vieja. Of the two five star hotels we stayed in in Havana, I preferred the Hotel Saratoga because it seemed newer... more

Our first time in Havana with mixed experiences. We stayed at this hotel for 4 nights before heading on to Varadero. As previous reviews state this is more like a 4* rather than 5* but because I probably expected this was happy with the general quality of the hotel. Check in was without fuss (but without smiles), bedroom was large... more

We just spent 7 nights at the Parque Central and were very pleased with our choice. We visited a number of hotels in Vedado and Central Havana all of which confirmed that we made the best choice. We had wonderful service, a fabulous buffet breakfast, and the best cortado (Cuban coffee) in the country, served at the poolside lounge. The... more

After spending 2 weeks touring Cuba, this was our last night's treat. And it was worth the money - almost double from other hotels. It is the closest we found to American / European luxury standards - from the roof top pool to the large, clean bathrooms and bedrooms. Breakfast buffet was very good with lots of selection. I did... more

Stayed here for 3 nights before going to Varadero for 11 nights. When checking in we were lucky when we got a suite rather than a standard room which was massive. Our first time to Cuba and like most were unsure about the food, but we were pleasantly supprised with all our meals inside and outside the hotel. A great... more

We selected this hotel based on TripAdvisor reviews and didn't regret our choice at all. Thank you everyone! We stayed there for three nights. As the tour operator informed the hotel that it was our honeymoon, we got upgraded to a room which was one class above what we've booked. We also received a heart-shaped chocolate cake in our room... more

This was the first hotel we stayed in while in Cuba and I did not expect it to be really 5 star so I kept an open mind and was very pleasantly surprised. We were allocated a lovely big room, which was reasonably decorated and perfectly clean, it had all the amenities you would expect plus we had a balcony... more

good location but very old and bad quality for the price. more

Early check in? Answer: No. Is the fitness still open. Answer: No (wrong answer). Is there wireless internet. Answer No (again wrong answer. Staff is not well informed and the cards we bought were not taken back). Late check out. Answer No (only when we paid extra). The first answer in this beautifully located hotel is always; ‘No’. No service... more