I totally agree with the previous reviewer. Plus, the walls on the pool side of the hotel are very thin, you can hear everything that is happening on the street, on the hallway, and in neighbouring hotel rooms. Impossible to sleep, very loud live music band is playing from 10 pm until 2 am (every 30 minutes with 15 minutes...
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Classic case of bait and switch. I have never seen such an outright abuse of photoshop in my life. Do not guide yourself by the photos, they are simply an illusion. There are only a handful of rooms that have been remodeled, nowhere is this mentioned on the booking site. You get a 2 star room at best from the...
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Dear Reviewer
It comes as a shock as it seems that you describe rooms that surely sound like a hotel from the 70s and with all due respect, our hotel has been fully renovated with 300 count bed linen, flat-screen TV with a tranquil modern feel to each room. I truly would have wanted to meet with you during your...
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We were very pleased with our stay at Brickell Bay Beach Club. Although it doesn't have a lot of amenities that other hotels have, it was quite comfortable and very clean. (We don't always rate according to amenities. Clean is what's important to us.) We loved the atmosphere (friendly and relaxing) and the staff was great and helpful. The only...
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I stayed at the Brickell Bay in Jan for 6 nights and the rooms and staff were very nice. The massage is very good and lowest price I found on Aruba. I will stay there again and been going to Aruba since 93. Just painting the building and finishing the room remodeling. Very much a value.
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We stayed at the brickell for eight nights. Not the hyatt, but good value for money. Very friendly personnel. Rooms very clean. Airconditioning somewhat noisy. Hotel is in process of grading itself up. DHB.
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We stayed at the Brickell Bay Beach Club and Spa for 2 weeks, and had an awesome vacation! The service is outstanding, the rooms where clean and the pool area very relaxing! Our 2 year old daughter had a safe enviroment. The location is ideal, with great restaurants and casino's just around the corner. The staff was very friendly.
Next...
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Clean rooms, comfortable beds, hotel staff is exceptional. They truly take care of theis guests!
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I want to thank you for your review, and it is my pleasure to present all credit to your enjoyable stay to my hotel staff. All the way from our housekeeping department through to our friendly and helpful front desk team.
Our staff and management take pride in the fact that we enjoy serving all our guests with just the...
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Everything was okay, however, a few days after, I checked my credit card bill and notice that the hotel charged me more then was due. I sent an e-mail to the manager, but nobody answered. The breakfast is not good also. It´s a shame because the hotel accommodations were ok.
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I thank you for your review, placed on Tripadvisor and it is our highest concern to ensure all guest charges are done correctly. As per an email send directly I want to apologize for the late response as per our correspondence and record shows that an error was made on our hotel behalf, and our accounting department has made all...
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We had the good fortune to be in Aruba from 12/31/11 to 1/15/12 at the Brickell Bay Beach Club and Spa (our first visit to this hotel). On New Years Eve we had one of the best views of the most spectacular fireworks we have ever seen. What a way to ring in the New Year! The staff and other...
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Stayed here in 2009, cant say we were impressed when we landed at hotel. Room was ok, but discovered that view was not very exciting looking into the back of restaurants.Asked to be moved because of noise from air conditioning system. Have to say housekeeping showed us a couple of rooms, and we choose a different one. View was no...
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