My husband and I were looking for a quiet getaway and have never been to Aruba. We were very satisfied with the Occidental. Royal Club membership is a must. You get the higher rooms in the Tower with great conceirge service, along with the Royal Club lounge and restaurant access. The RC lounge food and service were fantastic. We especially... More

We went to the Occidental Grand Aruba for a late honeymoon, and were totally satisfied with our choice. The hotel staff were very friendly and accommodating, and also threw in a surprise bottle of champagne since it was our honeymoon. There are plenty of choices for your meals, our particular favorite being Zen, the Asian restaurant where we were seated... More

Resort is in a great area, but the service was just horrible. They are the masters of no eye contact with people waiting at the front desk. Asked for fresh towels, and they claimed they ran out. Rooms are minimal and not in great condition. Need bathroom repair, paint, etc. The food was ok, but we were unable to get... More

Beautiful Resort and very clean well maintained room and surroundings. Outstanding service of the staffs specially Myrna at Zen Restaurant, Edgar at Italian Restaurant & Rusty who took care of our reservations for Wedding arrangement for my son. They made our stay a very comfortable, enjoyable and memorable one. People are very friendly and courteous. We could not stop talking... More

Super location on Palm Beach. Pool is wonderful and the staff are great. Rooms not that fantastic but used for changing and sleeping. The Ala-cart restaurants did not disappoint. The buffet was great always for breakfast and lunch. Japanese and Italian venues were fantastic. More

In October 2011 I stayed at the Occidental Grand Aruba Resort for 9 nights and had my wedding there. I cannot even begin to describe how happy we are with the entire experience. We had 30 guests, 20 of which stayed at the Occidental. We had the best time, rooms were very clean, service was excellent, Staff was awesome! We... More

Good all around value for the money. Does not have a lot extras like hot tub or free wifi hotspot witch would have been nice, but good quality, selection and variety of food. as well as the fantastic service that we received from all the staff at every level made it an above average experience at the price that we... More

The Grand Occidental in Aruba has everything you could possibly want while on vacation! Truly a Grand all inclusive! We cannot say enough about the staff's hospitality and service. The hotel's Guest Service Manager, Sandra Steba, was always available to attend to our vacation needs. Sandra helped make our vacation wonderful! We are looking forward to going back. More

Two days before our departure for Aruba, my wife and I found ourselves at the doctor's office with prescriptions for antibiotics for infections we had both come down with. We were undecided as to cancelling our trip, but felt better the next day and left the following morning. We spent eight wonderful days at the Occidental Grand. It was a... More