I am staying in level 5 which there is no elevator in this hotel. Have to walk up 4,5 storey which is not a very big problem for me. If you find it is a problem, request another room in advance Service and the cleanliness are both great and satisfactory. The rooms and the hotel look quite new No complaint

This hotel is clustered at the same location as the other hotels, which is around the bus terminal outside 7 eleven and Alishan railway station. Hot water for shower is provided at certain timings only, and the staffs are very helpful in providing information for us to travel to Taipei! There is a complementary tour provided upon us reaching Alishan... More

The Shermuh boasts it is an international tourists... well not this one! Walk up five flights of stairs to a tiny bedroom. The bed is like sleeping on concrete, it is so hard. The walls are paper thin and bad luck if you want to sleep in past 4 am because every man and his dog gets up to go... More

We stayed 2 nights at Shermuh Hotel. This hotel has no elevator and no restaurant. This friendly hotel offers to help with the luggage. This hotel hasn't got hot water during 24 hrs. So on every floor there was a hot water dispenser so you can fill the hot water pot (provided in the room) and there a fix times... More

My husband and I took a 6-hour car ride and arrived at the hotel about 3pm. I did an online reservation hence payment was made in full beforehand. The reception lady was expecting us and she started to feed us information in such a fast speed that I had a hard time catching up with the conversation. In summary: last... More

We visited Alishan for 2 days, staying overnight at Shermuh Hotel. The hotel was not great by the usual city dweller standards, but after seeing other hotels in the area, we concluded that it is probably one of the better and newer ones there. Our room was on the 2nd level and note that they have no lift. They are... More

My one-night stay at this hotel was not too bad but was not impressive at all. Check-in was smooth. The front desk was very friendly and helpful. We were placed on the fifth floor. Alishan was one of the stops for our four-day trip, and with two young children, we had two heavy medium size luggage. The hotel does not... More

Shermuh looks newer and better maintained than the other establishments in the vicinity but I can't say that I had altogether a comfortable stay there. It's not dirty but it's not exactly pristine either. The floral bedcovers and curtain was reminiscent of the cheaper London B&Bs I used to stay in younger times. I like hard beds but this one's... More

Shermuh Hotel was a good value basic choice at alishan national park. Rooms were clean and modern, though bathroom did not have separate shower stall (not uncommon for budget hotels in Taiwan, we've found). We arrived at the park and were able to book the hotel there for less than the price advertised online, though we wouldn't recommend this during... More