After reading the bad reviews on tripadvisor we were a bit weary of what to expect. Upon arrival I prepped myself for the supposedly 'worst' customer service every. Things couldn't have been more different. Reception was good, service staff was good, cleanliness was as expected, location was perfect. We rented the A/C delux ground flr room in the main wing.... More

Leave your watch and time constraint expectations at home, you're on island time now! The rooms are what you expect. If you pay more, you get more. Simple isn't it? The breakfast and dinner buffet are great! Of course, if you want something different you are in the middle of the beach and have options to the last and right.... More

It's like a mini resort. Very nice location, I think this hotel is the best one in Mirissa. Room very clean, staff friendly. You can see beach from room, big waves here, a nice surfing place. More

The hotel is very pleasant,staff is gentle and helpful,location is great,we enjoyed the nice,white sand beach and the good food.Fish was always nice and fresh,the selection of local fruits was the best we had during the whole trip.We liked curd with honey- delicious!!- even when it was not displayed the waiters gave to us and always with a smile! More

First impression from the reception staff was not good! But he was consistent he was rude when we arrived and rude when leaving! The other staff were friendly and helpful. The lifeguards do an excellent job, we had a tsunami warning during our stay and they acted quickly and maintained calm. The room itself was clean and basic. An empty... More

The location is beautiful there are plenty of sun loungers around the pool and on the private beach, the pool is good. Rooms are spacious and adequately furnished, you need to leave your key st reception to have the room cleaned but if you do so then it's great. Staff are helpful and friendly especially if you tip regularly. The... More

Rude reception, failed to provide child bed as requested. Was a good standard room (super deluxe?) in new wing, with nice view which was the highlight of the stay at this hotel. Advertised room safe didn't work, dirty floor in room and poor lock on patio door. Average service in restaurant reflected poor reception and management of this hotel. Food... More

We've just returned from 10 days at PBC and were a little worried before going because of all the negative reviews here on TA. We travelled with our 14, 12 and 5 year old children and had a 2 storey chalet with half board. Yes, the receptionist is a grumpy bugger but there's another guy in there who is very... More

The rooms are very clean and spacious, with a balcony with sea view! Service is good and the only problem is that you must have half board and food is below average More